Develop an operational plan

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver NWPGEN015, 'Develop an operational plan'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop an operational plan' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare an operational plan

1.1 Research, analyse and document resource requirements to develop an operational plan in consultation with relevant stakeholders.

1.2 Develop and implement consultation processes as a part of the operational planning process.

1.3 Ensure the operational plan includes key performance indicators to measure organisational performance.

1.4 Develop and implement contingency plans for the operational plan.

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources.

1.6 Obtain approval for the plan from relevant parties and explain the plan to relevant work teams and stakeholders.

2. Plan and manage resource acquisition

2.1 Determine resources according to productivity and budgetary requirement.

2.2 Develop and implement strategies to ensure that physical resources and services are acquired.

2.3 Allocate resources according to the operational plan.

3. Monitor and review operational performance

3.1 Develop, monitor and review performance systems and processes to assess progress in productivity plans and targets.

3.2 Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance.

3.3 Identify areas of under-performance, recommend solutions and take prompt action to rectify the situation.

3.4 Negotiate recommendations for variations to operational plans and gain approval from stakeholders.

3.5 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed.