Manage incident response information

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PMAOMIR320B, 'Manage incident response information'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage incident response information' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify incident information needs and sources

1.1. Determine the information needs of stakeholders

1.2. Identify the sources of required information

1.3. Review information currently held/collected by the organisation to determine suitability and accessibility

1.4. Prepare processes to obtain information that is not available, suitable or accessible within the organisation.

2. Develop/review incident reporting system

2.1. Ensure incident reporting system provides data relevant to the information needs

2.2. Ensure incident reporting procedures reflect required process

2.3. Arrange for training of people as required to use incident reporting system

2.4. Monitor use of incident reporting system and recommend improvements as required.

3. Collect and analyse data

3.1. Collect timely and relevant data

3.2. Ensure data is suitable for analysis, interpretation and dissemination

3.3. Ensure an accurate chronological record of events is maintained

3.4. Analyse data to provide required information.

4. Record and report information.

4.1. Report required information and recommendations as required to all stakeholders

4.2. Store and retrieve data/information in an appropriate format using appropriate technology

4.3. Monitor the performance of the information system and recommend improvements as appropriate.