Manage communication systems during an incident

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PMAOMIR321B, 'Manage communication systems during an incident'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage communication systems during an incident' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Check existing communications systems

1.1. Check that the available communications systems are operable

1.2. Ensure that personnel are available and trained to use the existing facilities

1.3. Ensure that recording systems are in place to enable accurate recording of data.

2. Provide necessary communications systems

2.1. Identify stakeholders in the incident management process

2.2. Identify the communication needs of these stakeholders

2.3. Plan for the acquisition and deployment of the systems necessary to provide the communication needs

2.4. Acquire, set up and put into operation the communications systems as required

2.5. Allocate and train personnel as required to support the communication systems provided.

3. Prepare contingency plans

3.1. Review the incident information available to estimate possible future communication requirements

3.2. Prepare contingency plans for communication requirements, including all equipment, facilities, resources and people

3.3. Manage the contingency plan to ensure that systems are provided as required

3.4. Review and update the requirements throughout the incident

4. Keep a record of the incident

4.1. Maintain a chronological record of the incident, the needs, resources and solutions as the incident progresses

4.2. Prepare a report, including recommendations for the future, at the conclusion of the incident

5. Control hazards concerned with the communications systems

5.1. Identify hazards in the work environment

5.2. Assess the risks arising from those hazards

5.3. Implement measures to control those risks in line with procedures and duty of care

6. Respond to problems

6.1. Identify possible problems in equipment or process

6.2. Determine which problems need action

6.3. Determine possible fault causes

6.4. Rectify problem(s) using appropriate solution(s) within area of responsibility

6.5. Follow through items initiated until final resolution has occurred

6.6. Report problems outside area of responsibility to designated person.

Qualifications and Skillsets

PMAOMIR321B appears in the following qualifications:

  • PMA30108 - Certificate III in Process Plant Operations
  • PMA40108 - Certificate IV in Process Plant Technology