Conduct an appreciation of incident management

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver POLGEN008, 'Conduct an appreciation of incident management'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Conduct an appreciation of incident management' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Lead the incident response

1.1 Identify whether command, control or coordination is required to respond to the incident.

1.2 Communicate commander’s intent to stakeholders.

1.3 Analyse information for communication to stakeholders.

1.4 Identify nature and complexity of the incident through liaison with other agencies.

1.5 Define roles and responsibilities for each participating organisation.

2. Establish an incident management facility and structure

2.1 Identify points of access, staging points and holding areas and egress for response purposes.

2.2 Assess impacting factors and incident response facility to determine security risks.

2.3 Assess the details of the facility and the structure for communication to internal and external stakeholders.

2.4 Evaluate changes within the incident environment to expand or contract the incident management structure.

2.5 Identify resources required to inform decision making and logistics.

2.6 Assess functions for delegation purposes in line with current legislation applicable to incident management.

2.7 Establish incident management recording and reporting systems.

3. Implement communication strategies

3.1 Assess the nature, extent and potential of the incident for communication and response purposes.

3.2 Establish internal communication channels to facilitate the flow of information for command, control and coordination.

3.3 Establish external communication channels to facilitate the flow of public information.

4. Manage media requirements

4.1 Assess incident characteristics, and jurisdictional, legal and media requirements to inform media strategy.

4.2 Define incident access requirements to safeguard operation and prevent contamination of scene.

4.3 Control access to personnel/volunteers/victims/casualties.

4.4 Assess provision of information and operational responsibilities when engaging with media.

4.5 Liaise with media to facilitate the two-way communication process and provision of public information.

4.6 Identify work health and safety considerations for media requirements.

4.7 Provide current and consistent information to media.

4.8 Maintain records of media enquiries and interviews.

4.9 Promote agency, work and achievements of staff/volunteers to support morale and public profile.

5. Implement an operational incident response plan

5.1 Conduct an appreciation of the incident to establish response priorities.

5.2 Develop potential course(s) of actions based on sourced information.

5.3 Select a course of action based on the appreciation conducted.

5.4 Evaluate deployed resources to determine effectiveness and identify required adjustments to plan.

5.5 Consider health, safety and wellbeing of deployed responders to inform decision making.

5.6 Monitor incident response plan continually to identify whether adjustments are required.

5.7 Review objectives and priorities continually for information updates, reporting purposes and feedback.

6. Review incident response

6.1 Account for physical, human and financial resources at the conclusion of the incident.

6.2 Evaluate the incident response to inform debriefs, future decisions and support continuous improvement practices.

6.3 Develop recommendations on review findings to support continuous improvement practices.