Manage operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPBDR015, 'Manage operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage operations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify the need for an operation

1.1 Identify the nature of the problem.

1.2 Gather all known and relevant information.

1.3 Analyse risks against regional risk treatment plans and work area plans.

1.4 Prioritise the risk.

1.5 Make a broad commitment to the allocation of resources.

2. Prepare and plan for the operation chief’s role in the operation

2.1 Identify and clarify tasks relevant to the operation with stakeholders.

2.2 Issue warning order to operation commander/s.

2.3 Gather all relevant information, including that gained from a planned reconnaissance, when required.

2.4 Plan the operation using operational command principles and the appreciation process.

2.5 Agree to concept and, where appropriate, obtain endorsement from stakeholders.

3. Communicate the concept of operation to operation commander/s

3.1 Produce written concept in the operational command format.

3.2 Provide advice and guidance to the operation commander/s.

4. Conduct operations

4.1 Provide resources for the area of operations according to the concept.

4.2 Maintain command and control for the duration of the operation.

4.3 Monitor situation and resources to ensure attainment of the mission.

4.4 Respond to situational and resource changes by redeploying resources to achieve the operation’s intent.

5. Contribute to post-operation processes

5.1 Make contributions to the operational debrief.

5.2 Raise recommendations in the appropriate forum for discussion regarding implementation.

5.3 Distribute recommendations to appropriate areas in the regions and central office.