Manage operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPBORD601A, 'Manage operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage operations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify the need for an operation

1.1 The nature of the problem is identified.

1.2 All known and relevant information is gathered.

1.3 Risks are analysed against regional risk treatment plans and work area plans.

1.4 The risk is prioritised.

1.5 A broad commitment to the allocation of resources is made in accordance with organisational procedures.

2. Prepare and plan for the operation chief's role in the operation

2.1 Tasks relevant to the operation are identified and clarified with stakeholders.

2.2 Warning order is issued to operation commander/s in accordance with organisational procedures.

2.3 All relevant information is gathered including that gained from a plannedreconnaissance, when required.

2.4 The operation is planned using operational command principles and the appreciation process.

2.5 Concept is agreed to and, where appropriate, endorsed by stakeholders.

3. Communicate the concept of operation to operation commander/s

3.1 Written concept is produced in the operational command format.

3.2 Advice and guidance is provided to the operation commander/s in accordance with standing operating procedures.

4. Conduct operations

4.1 Resources are provided for the area of operations according to the concept.

4.2 The operation is maintained under command and control for the duration of the operation.

4.3 Situation and resources are monitored to ensure attainment of the mission.

4.4 Situational and resource changes are responded to by redeploying resources to achieve the operation's intent.

5. Contribute to post operation processes

5.1 Contributions are made to the operationaldebrief in accordance with standing operating procedures.

5.2 Recommendations are raised in the appropriate forum for discussion regarding implementation.

5.3 Recommendations are distributed to appropriate areas in the regions and central office.

Qualifications and Skillsets

PSPBORD601A appears in the following qualifications:

  • PSP60104 - Advanced Diploma of Government