Monitor performance and provide feedback

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGEN037, 'Monitor performance and provide feedback'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Monitor performance and provide feedback' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan for performance monitoring and feedback

1.1 Identify and agree upon standards for performance monitoring in consultation with stakeholders.

1.2 Provide agreed standards to the parties directly involved in the performance monitoring process.

1.3 Identify or develop performance monitoring processes and guidelines and provide to the parties directly involved.

2. Monitor performance and document outcomes

2.1 Gather evidence relating to performance from a range of sources.

2.2 Assess performance.

2.3 Discuss and document performance monitoring decisions.

3. Provide feedback and determine action

3.1 Provide feedback on the outcome of performance monitoring to the person monitored, and to other personnel as agreed in the relevant guidelines.

3.2 Negotiate agreement on follow-up required with the person monitored, and document an action plan.

3.3 Prepare reports and take further action if necessary where agreement cannot be reached.

3.4 Identify and include learning and development opportunities related to performance standards as required.

3.5 Use ongoing monitoring to ensure that follow-up occurs in accordance with agreement.

4. Review performance monitoring and feedback

4.1 Gather information related to the performance monitoring process from all stakeholders.

4.2 Review the performance monitoring process and amend if necessary to enhance its validity, reliability, efficiency and fairness.