Prepare high-level written communication

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGEN071, 'Prepare high-level written communication'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Prepare high-level written communication' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to write highlevel communication

1.1 Clarify communication objectives, identify stakeholders and determine political or other sensitivities.

1.2 Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.

1.3 Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.

2. Critically analyse other positions

2.1 Evaluate other positions critically to identify complex meaning in written communication.

2.2 Examine written materials to identify subtext, bias or unsupported argument.

2.3 Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.

2.4 Compare and contrast evidence and evaluate sources for reliability and authenticity.

2.5 Use evidence to test other positions and draw conclusions about their validity and strengths.

3. Prepare persuasive written communication

3.1 Choose communication approach to positively influence and remove barriers to understanding for the audience.

3.2 Undertake a risk assessment and implement risk management in relation to document preparation and content.

3.3 Analyse input information provided by others for fit with the chosen approach and consistency with values.

3.4 Synthesise information and prepare complex documents.

3.5 Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.

3.6 Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.