Work in a public sector environment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV201B, 'Work in a public sector environment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work in a public sector environment' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Access and use legislation and guidelines

1.1 The range of legislation and guidelines common to employment in a public sector organisation is accessed

1.2 The key principles contained in the legislation and guidelines are identified

1.3 Information is clarified in order to confirm own understanding

1.4 Work is undertaken in accordance with the principles contained in legislation and guidelines

2. Access and use organisational information

2.1 The staffing and organisational structure is identified

2.2 Procedures for dealing with staff at all levels of the organisation are identified and clarified

2.3 Procedures for dealing with clients are identified

2.4 Sources of assistance are identified, and types of assistance available from each source are identified

2.5 Work is carried out within organisational procedures

3. Work with diversity

3.1 Appreciation of the differences between colleagues is demonstrated through workplace behaviour

3.2 Communication styles are used to take account of workplace diversity and reflect the principles of emotional intelligence

3.3 Contribution to the workgroup is made to utilise personal strengths and take any opportunities provided to develop new competencies

3.4 The requirements of multicultural awareness and anti-discrimination legislation are met

4. Investigate career options

4.1 Personal working and learning styles, values and attitudes are identified and weighed against the requirements of current and potential work opportunities

4.2 Personal work goals are identified and prioritised

4.3 Advice is obtained on future work/career options

4.4 A range of possible career paths is identified and initial planning undertaken to map out broad competency areas and experiences required to pursue them

4.5 Personal development is planned to prepare for career options

4.6 Learning opportunities are sought and accessed in line with personal work goals

Qualifications and Skillsets

PSPGOV201B appears in the following qualifications:

  • PUA42209 - Certificate IV in Public Safety (Military Leadership)
  • PUA41506 - Certificate IV in Public Safety (Defence Paralegal Services)
  • PUA21110 - Certificate II in Public Safety (Military Skills)
  • PUA51509 - Diploma of Public Safety (Military Leadership)
  • CHC30508 - Certificate III in Social Housing
  • PSP20104 - Certificate II in Government