Contribute to workgroup activities

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV302B, 'Contribute to workgroup activities'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Contribute to workgroup activities' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish workgroup parameters

1.1 Roles, responsibilities and professional working relationships in the workgroup are identified and clarified as necessary.

1.2 Individual differences within the workgroup are identified and valued.

1.3 Emotional triggers for self and others are identified and clarified to assist in the management of emotional responses to work issues.

1.4 The varying cultural expressions of emotion are identified and utilised to respond to emotional cues within a diverse workgroup.

2. Participate in the workgroup

2.1 Workgroup tasks are negotiated in accordance with individual strengths, personal preferences or development needs.

2.2 Cooperation is demonstrated with others in the workgroup.

2.3 Knowledge is shared with the group in accordance with legislation, policy and procedures, in order to complete tasks.

2.4 Communication language/style is selected and used to take account of the task requirements and diversity of workgroup members.

2.5 Constructive contributions are made to workgroup goals.

2.6 Conflict/problems are addressed and resolved through discussion in the workgroup or referred in accordance with organisational policy and procedures.

3. Assist workgroup members

3.1 Support is provided to workgroup members to achieve goals.

3.2 Assistance is provided on routine tasks as required.

3.3 Professional working relationships are maintained with colleagues.

3.4 Assistance with on-the-job learning and development is provided as required.

Qualifications and Skillsets

PSPGOV302B appears in the following qualifications:

  • PUA32709 - Certificate III in Public Safety (Intelligence Operations)
  • PUA41506 - Certificate IV in Public Safety (Defence Paralegal Services)
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30304 - Certificate III in Government (Court Compliance)
  • PSP30504 - Certificate III in Government (Security)
  • PSP30704 - Certificate III in School Support Services
  • PSP30204 - Certificate III in Government (Border Protection)
  • PSP30104 - Certificate III Government