Work effectively with diversity

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV308B, 'Work effectively with diversity'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively with diversity' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Recognise and value individual differences

1.1 Workgroup diversity is explored to identify attributes that may be of benefit to the organisation and its client base.

1.2 Colleagues are assisted to acknowledge and use their diverse attributes to contribute to workgroup processes, outcomes and delivery of services to diverse clients.

1.3 Own work practices are used to acknowledge and reflect the diversity of self and colleagues for the benefit of workplace activities, stakeholder relationships and outcomes.

1.4 Client diversity is identified and responded to in accordance with legislation, policy and guidelines.

2. Work effectively with diverse clients and colleagues

2.1 A range of communication styles is developed and used to respect and reflect the diversity of the workplace and client groups.

2.2 Compliance with the requirements of public sector legislation, policies and guidelines relating to workplace diversity is demonstrated through personal conduct in the workplace.

2.3 Feedback from clients and the workgroup is sought and utilised to continuously improve personal effectiveness in working with diversity.


Qualifications and Skillsets

PSPGOV308B appears in the following qualifications:

  • PMA30108 - Certificate III in Process Plant Operations
  • PMA40108 - Certificate IV in Process Plant Technology
  • CSC30207 - Certificate III in Correctional Practice (Custodial)
  • CSC30107 - Certificate III in Correctional Practice
  • CSC40107 - Certificate IV in Correctional Practice
  • CSC30307 - Certificate III in Correctional Practice (Community)
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30304 - Certificate III in Government (Court Compliance)
  • PSP30504 - Certificate III in Government (Security)
  • PSP30704 - Certificate III in School Support Services
  • PSP30404 - Certificate III in Government (Land Administration)
  • PSP30204 - Certificate III in Government (Border Protection)
  • PSP30104 - Certificate III Government