Undertake negotiations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV507A, 'Undertake negotiations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Undertake negotiations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Plan for negotiation

1.1 The purpose of the negotiation and the issue/s under consideration are clarified with affected personnel and through analysis of all related documentation/information

1.2 Primary needs and desired outcomes of all parties are identified

1.3 The organisation's position is determined in consultation with senior personnel, and a negotiating approach is devised based on an analysis of the strengths and weaknesses of the position

1.4 Information relating to the negotiation, including any precedents, is collected, analysed and organised to support the negotiating approach

1.5 Timeframe and logistics are agreed and a negotiation plan is developed in accordance with legislation, policy and procedures, and communicated to other staff, if any, involved in the negotiation team

2. Conduct negotiation

2.1 The issue/s under consideration and the negotiation process to be used are agreed by all parties and documented in accordance with legislation, policy and procedures

2.2 Negotiating techniques are used to persuade the other party of the strength of the argument in favour of the organisation's position

2.3 The negotiation plan is modified if necessary to respond to contingencies

2.4 Techniques for dealing with conflict or deadlocks are selected and used in accordance with the negotiation plan and the progress of the negotiation

2.5 Options for resolving the issue are discussed and the acceptability of these to the parties is determined

3. Finalise negotiation outcomes

3.1 An agreed conclusion is reached, documented and signed-off by the parties

3.2 Negotiation outcomes are reported in accordance with organisational policy and procedures and stakeholders are debriefed if required

3.3 Any further action required as a result of agreement is determined and undertaken in accordance with organisational requirements

3.4 The negotiation process and outcomes are reviewed, and lessons learnt are documented for future use in accordance with organisational recordkeeping practices

Qualifications and Skillsets

PSPGOV507A appears in the following qualifications:

  • BSB50710 - Diploma of Business (Governance)
  • PSP42010 - Certificate IV in School Support Services
  • PSP51104 - Diploma of Government (Management)
  • PSP52510 - Diploma of Government (Procurement and Contracting)
  • PSP41904 - Certificate IV in Government (School Support Services)
  • PSP51904 - Diploma of Government (Workplace Inspection)
  • PSP52110 - Diploma of Government (Workplace Relations)
  • PSP50304 - Diploma of Government (Court Services)
  • PSP50104 - Diploma of Government
  • PSP50904 - Diploma of Government (Injury Management