Facilitate performance management processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPHRM003, 'Facilitate performance management processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate performance management processes' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify organisational performance requirements

1.1 Confirm position profiles as uptodate, comprehensive and reflecting business requirements.

1.2 Identify and clarify performance standards where necessary with individuals, supervisors and managers in accordance with position requirements.

1.3 Assess, where relevant, individual performance agreements to confirm agreed requirements.

1.4 Analyse organisational policies and agreements relating to performance management to identify requirements and any performance rewards.

2. Support performance management processes

2.1 Confirm and agree on goals, objectives and required outcomes for the organisation’s performance management framework.

2.2 Educate staff and other stakeholders on performance management processes, benefits and the links between performance management and organisational policies.

2.3 Promote and support ongoing twoway performance feedback between the performance manager, the employee, key stakeholders and clients to ensure that performance is managed on a daytoday basis and not only during formal performance reviews.

2.4 Provide support and advice to performance managers to ensure processes are ethical, objective and inclusive in responding to the needs of the range of business units, position types and diverse employee working and/or learning styles represented within the organisation.

2.5 Provide information and advice to performance managers to assist in responding to inappropriate, under- or over-performance.

2.6 Support performance managers to respond to grievances and appeals.

3. Report on performance

3.1 Obtain and analyse aggregated data relating to performance management across the organisation to identify organisational outcomes and trends.

3.2 Record trends requiring intervention with supporting evidence, and report.

3.3 Identify and report the impact of performance outcomes on career management, retention and succession strategies.

3.4 Integrate organisational performance reports into the business planning cycle.