Manage diversity

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPMNGT605B, 'Manage diversity'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage diversity' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Contribute to the development of a diversity strategy

1.1 The organisational context and framework for the diversity strategy are identified and key result areas are established

1.2 A diversity strategy is developed that identifies diversity issues and objectives to enhance business unit and organisational effectiveness in accordance with public sector legislation and policies

1.3 The strategy is used to identify benefits and opportunities provided by a diverse workforce and complies with legislative requirements, organisational policies and practices

1.4 Diversity objectives in the strategy are linked with the demographic profile of the client base, the organisation's strategic goals and the core business of the business unit

1.5 The strategy is developed in consultation with stakeholders, including people from key equity groups and the organisation's clients

1.6 The strategy is designed to provide a mechanism through which diversity issues can be integrated within organisational policies and procedures, for example, recruitment and selection

2. Promote and review diversity strategy

2.1 The strategy is communicated and promoted within the business unit and the organisation in accordance with audience needs and organisational requirements

2.2 The need for diversity support programs is identified and programs are established in accordance with the objectives of the diversity strategy

2.3 Individuals are encouraged to align everyday work with the diversity strategy in recognition that individuals are the implementers who will ensure the strategy's success

2.4 Progress of diversity strategies within business plans is monitored and reported on in accordance with organisational policy and procedures

2.5 The effectiveness of the strategy in contributing to organisational effectiveness is monitored and reviewed according to its specifications, and recommendations for enhancements are identified and acted upon

3. Facilitate the development of a workforce that promotes and values diversity

3.1 Benefits of a diverse workforce are identified and communicated to those working within the business unit and the organisation

3.2 Initiatives and resources to address barriers to equal employment opportunity within the organisation are developed or adopted in accordance with the diversity strategy

3.3 A range of leadership styles is employed to facilitate intercultural management and to manage diverse teams

3.4 The diersity factors associated with individuals within the workforce are identified and utilised in the delivery of services to diverse clients

3.5 A range of working styles that are reflective of a diverse workforce is accepted and encouraged, unified to the organisational context

3.6 Diversity training and awareness programs are utilised, as appropriate, to promote the benefits of a diverse workforce

4. Facilitate communication within a diverse workforce

4.1 Language, literacy and numeracy issues are identified and addressed to facilitate full participation of all members of the workforce in work and development activities

4.2 A range of communication strategies is employed to meet the needs of a diverse workforce and client base

4.3 The tar get audience is identified and tailored communications strategies are adopted

4.4 Resources to facilitate effective communication within the workplace are identified and utilised in accordance with organisational policy and procedures

4.5 Ineffective and inappropriate communication strategies are identified and adjusted to meet the information needs of a diverse workforce and client base

Qualifications and Skillsets

PSPMNGT605B appears in the following qualifications:

  • PUA60806 - Advanced Diploma of Public Safety (Defence Public Affairs)
  • PMA60108 - Advanced Diploma of Process Plant Technology
  • CHC52008 - Diploma of Community Services (Case management)
  • CHC50508 - Diploma of Leisure and Health
  • CHC52208 - Diploma of Community Services Coordination
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC51408 - Diploma of Youth Work
  • CHC51908 - Diploma of Relationship Education
  • CHC51608 - Diploma of Employment Services
  • CHC50608 - Diploma of Community Services Work
  • CHC52108 - Diploma of Community Services (Financial counselling)
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC51708 - Diploma of Counselling
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC50808 - Diploma of Social Housing
  • CHC60308 - Advanced Diploma of Community Sector Management
  • CHC60108 - Advanced Diploma of Disability Work
  • CHC50708 - Diploma of Community Development
  • CHC51308 - Diploma of Education Support
  • CHC60208 - Advanced Diploma of Children's Services
  • CHC51508 - Diploma of Youth Justice
  • CHC50108 - Diploma of Disability
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC70308 - Vocational Graduate Certificate in Career Development Practice
  • CHC50908 - Diploma of Children's Services (Early childhood education and care)
  • PSP60304 - Advanced Diploma of Government (Financial Management)
  • PSP60104 - Advanced Diploma of Government
  • PSP60904 - Advanced Diploma of Government (Workplace Inspection)
  • PSP60404 - Advanced Diploma of Government (Human Resources)
  • PSP60604 - Advanced Diploma of Government (Occupational Health Safety)
  • PSP60504 - Advanced Diploma of Government (Management)
  • HLT52007 - Diploma of Practice Management