Manage contract performance

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPPROC503B, 'Manage contract performance'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage contract performance' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Manage the business relationship.

1.1. Probity is managed in accordance with organisational requirements, legislation, policy and public sector standards.

1.2. Obligations to the contractor are met according to contractual arrangements.

1.3. Consideration of conflicts of interest and their resolution are recorded according to public sector standards and organisational requirements.

1.4. Business relationship with contractor is managed in the public interest through formal and informal mechanisms according to public sector standards and organisational policy and procedures.

2. Manage performance of the contract.

2.1. Start-up or transition arrangements are implemented according to contract requirements and organisational procedures.

2.2. Contract management plan is monitored for effectiveness on a regular basis and adapted as necessary during the life of the contract.

2.3. Performance of contract is monitored against key performance indicators and tracking milestones to ensure obligations under the agreement are being met.

2.4. E-procurement, financial and other resources are managed as necessary according to contract requirements and organisational procedures.

2.5. Emerging and potential risks are identified and managed according to organisational risk management procedures.

3. Manage contract issues.

3.1. Contract variations are managed according to contract management plan, organisational policy and procedures, and probity requirements.

3.2. Early signs of under-performance are identified, and action is taken to improve performance to the agreed level and documented according to contract's communication and information policy.

3.3. Disputes and complaints are investigated and resolved or referred according to contract's management plan and contractual arrangements.

3.4. Negotiation of issues relating to the contract is conducted and approvals are obtained according to stipulations in the contract.

3.5. Conflict is addressed and resolved where possible or other actions are taken according to contractual arrangements.

3.6. Non-compliance with codes of conduct, codes of practice and standards of behaviour is dealt with in a timely manner.

4. Implement communication and information strategy.

4.1. Communication on the performance of the contract is maintained with all stakeholders according to organisational protocols and public sector standards.

4.2. Management reporting is carried out according to tracking milestones and organisational requirements.

4.3. Contract information is maintained for organisational purposes according to organisational policy and procedures.

Qualifications and Skillsets

PSPPROC503B appears in the following qualifications:

  • PSP52510 - Diploma of Government (Procurement and Contracting)
  • TLI50210 - Diploma of Materiel Logistics
  • TLI50510 - Diploma of Deployment Logistics