Coordinate investigation processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPREG021, 'Coordinate investigation processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate investigation processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan investigation

1.1 Identify, document and communicate objectives and desired outcomes of the investigation to investigation team.

1.2 Review relevant legislation and consult stakeholders to ensure sound preparation for the investigation.

1.3 Identify and authorise resource requirements after considering other organisational needs.

1.4 Establish communications strategy in consultation with team.

1.5 Put in place continuous review mechanisms to monitor the progress of the investigation.

1.6 Use investigation management system to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.

2. Prepare for investigation

2.1 Develop an evidence matrix and update as required.

2.2 Make assessment of possible avenues of enquiry.

2.3 Determine elements and/or proofs of the offence and identify witnesses.

2.4 Conduct consultation with other organisations when investigation impacts on their organisation.

2.5 Assess potential for action and liaise with appropriate authorities to determine when action should begin and what is involved.

3. Lead and support investigation team

3.1 Allocate personnel to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.

3.2 Locate specialist resources internally and externally to facilitate successful outcome.

3.3 Organise administrative support from commencement of investigation.

3.4 Provide ongoing advice and support to the team in accordance with the requirements of the investigation.

3.5 Revise investigation plan as required in response to contingencies in consultation with investigative team, and incorporate suggestions where practicable.

4. Monitor progress of investigation

4.1 Monitor investigation against the requirements of the continuously updated investigation plan.

4.2 Monitor evidence collection and handling of witnesses and/or alleged offenders to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.

4.3 Consult team members regularly on progress of the investigation in both informal situations and scheduled reviews.

4.4 Discuss obstacles encountered during the investigation and find solutions.

4.5 Monitor key tasks, deadlines and timelines, anticipate risks and authorise extra resources and/or external expertise as required.

4.6 Monitor requirement for specialists to ensure their cost-effective use.

5. Finalise and report on investigation

5.1 Supervise final stage of investigation to ensure conclusion in court or other body if appropriate.

5.2 Finalise investigation within (revised) budget and record time restrictions and results.

5.3 Initiate administrative actions where appropriate.

5.4 Provide witnesses, alleged offenders and other persons and/or organisations affected by the investigation with sufficient information about the outcome.

5.5 Plan follow-up actions to progress to next stage if planned outcome is not achieved, or to take no further action.

5.6 Make reports to management on outcomes relevant to future compliance activities particularly on how the investigation management system and organisational procedures assisted or impeded investigation.

6. Conduct debriefing

6.1 Review activities against objectives and outcomes of the investigation.

6.2 Highlight strengths and weaknesses in investigation process for future investigations.

6.3 Note precedents and problems for future investigations.

6.4 Acknowledge achievements through formal and informal means.

6.5 Prepare debriefing report.