Manage investigations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPREG025, 'Manage investigations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage investigations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Plan investigations

1.1 Prepare a plan that reflects analysis of all available factors to set directions for the investigation.

1.2 Define an investigation’s aims and objectives to provide operational focus.

1.3 Conduct risk assessments to identify investigational opportunities and limitations.

1.4 Formulate a security plan to address the investigation’s security requirements.

1.5 Prioritise investigatory phases and tasks to inform the sequence of activities and provide for future review of the investigation process.

1.6 Select and authorise methods to achieve the investigation's aims and objectives.

1.7 Establish communication channels with appropriate personnel to facilitate contact in the conduct of the operation.

1.8 Initiate a case management system to facilitate the planning, resolution and review of the investigation.

1.9 Develop plans that are sufficiently flexible and adaptable to accommodate any unforeseen contingencies and/or issues that may arise.

2. Prepare documentation to support the investigation

2.1 Record all relevant information in a chronological and accurate manner.

2.2 Compile operational documentation to provide an ongoing reference for operatives and a formal record for evidentiary purposes.

2.3 Ensure recording procedures comply with security and evidentiary requirements.

3. Identify, use and coordinate resources

3.1 Identify and access available resource requirements to support the operation.

3.2 Identify contingency responses that address any resource limitations.

3.3 Manage resource usage to achieve the desired aim.

3.4 Monitor and control operational costs.

4. Review investigations

4.1 Review investigation outcomes against the aims and objectives specified in the investigation plan.

4.2 Review procedures for adherence to organisational policy and guidelines.

4.3 Complete post investigation procedures to finalise the investigation.

4.4 Disseminate review outcomes and use to inform future practice.


Qualifications and Skillsets

PSPREG025 appears in the following qualifications:

  • PSP60116 - Advanced Diploma of Government (Workplace inspection/ Investigations/Fraud control)