Investigate non-compliance

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPREG404C, 'Investigate non-compliance'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Investigate non-compliance' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Initiate preliminary investigation to confirm non-compliance

1.1 Information is assessed in terms of its accuracy and against legislative requirements to confirm likely non-compliance.

1.2 Information is tested against the legislation to confirm whether the possible breach falls within jurisdiction.

1.3 Importance/urgency of the matter is assessed and the priority is allocated to enable timely and effective action.

1.4 Documentation to commence investigation of alleged breach is initiated and meets legislative and organisational requirements.

2. Plan investigation

2.1 Objectives of the investigation are determined and resources to conduct the investigation are determined and obtained in accordance with organisational policy and procedures.

2.2 Risks associated with the investigation are identified and planned for, including sensitivities that might affect the organisation.

2.3 Methods to achieve the investigation's objectives are selected and authorised in accordance with legislation, policies and guidelines.

2.4 Timelines are identified and tasks prioritised to inform the sequence of activities and provide for future review of the investigation process.

2.5 Communication and case management requirements are confirmed and initiated in accordance with organisational policy and procedures.

2.6 Investigation planning and recording is conducted in accordance with legislative requirements and organisational policy and procedures.

3. Conduct investigation

3.1 Subjects and suspects involved in the possible breach are identified and details are recorded in accordance with legislative requirements and organisational policy and procedures.

3.2 Information relevant to the investigation is collected and analysed in accordance with legislative requirements, rules of evidence and organisational policy and procedures.

3.3 Exhibits are processed and managed in accordance with legislative requirements, rules of evidence and organisational policy and procedures.

3.4 Likely defences are anticipated and evidence to counter them is included.

3.5 The need for expert assistance is determined and arranged in accordance with organisational procedures.

4. Finalise investigation

4.1 If no breach has occurred or no action is to be taken, documentation includes reasons and justification, and is completed in accordance with organisational policy and procedures.

4.2 If breach is confirmed, appropriate, timely action is recommended within the officer's discretion under the legislation and organisational policy and procedures.

4.3 A record of the investigation and consequent recommendations for action are prepared and submitted in accordance with legislative and organisational requirements.

Qualifications and Skillsets

PSPREG404C appears in the following qualifications:

  • ACM40110 - Certificate IV in Animal Control and Regulation
  • PSP40304 - Certificate IV in Government (Court Compliance)
  • PSP41004 - Certificate IV in Government (Land Administration)
  • PSP42108 - Certificate IV in Government (Revenue Administration)
  • PSP42210 - Certificate IV in Government (Workplace Relations)
  • PSP41504 - Certificate IV in Government (Investigation)
  • PSP41404 - Certificate IV in Government (Statutory Compliance)
  • PSP41804 - Certificate IV in Government (Road Transport Compliance)
  • SFI40411 - Certificate IV in Fisheries Compliance
  • RGR40608 - Certificate IV in Racing Services (Steward)
  • RGR50308 - Diploma of Racing Services (Steward)