Develop and implement crisis management processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPSOHS606A, 'Develop and implement crisis management processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop and implement crisis management processes' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1 Identify sources of risk

1.1 The organisational context for crisis management is established.

1.2 The environment is investigated to identify sources of risk, elements at risk and vulnerability.

1.3 Relevant key personnel, appropriate specialist advisers and emergency response agencies are identified and consulted in the identification of sources of risk.

1.4 An emergency sources of risk register is developed.

2 Analyse and evaluate sources of risk

2.1 Sources of information and data on risk and vulnerability are accessed within the context of existing control measures to characterise the risk.

2.2 Appropriate specialist advisers and agencies are identified and consulted in the analysis and evaluation of sources of risk.

2.3 Risks are evaluated and prioritised for action.

3 Advise on requirements for crisis management

3.1 Crisis management plan is developed and documented.

3.2 Equipment needs are identified and documented.

3.3 Emergency communication requirements and processes for internal and external stakeholders and resources are identified and documented.

3.4 Liaison and communication processes with emergency response agencies and other external stakeholders are identified and documented.

3.5 Training needs are identified and documented.

4 Monitor and report on the effectiveness of crisis management

4.1 Crisis management is regularly audited and reviewed and actions are developed and implemented.

4.2 Emergency response equipment is routinely checked for currency and functionality.

4.3 Status of crisis management, including emergency response processes, is reported to management on a regular basis.

5 Participate in the emergency control organisation

5.1 The emergency control organisation is structured and acts to minimise consequences.

5.2 Own role in the emergency control organisation is known and implemented during an emergency.

5.3 Appropriate liaison is undertaken with internal personnel and external agencies.

6 Advise and support key personnel in the post response/recovery phase to minimise consequences

6.1 Recovery phase procedures focus on minimising consequences to the people involved, the environment and the organisation.

6.2 External support and resource services are identified and accessed as appropriate to assist recovery phase.

6.3 Debriefing is conducted including key personnel and external agencies as appropriate.

6.4 Debriefing process identifies areas requiring further attention.

6.5 Appropriate reports are disseminated internally and to relevant external agencies.


Qualifications and Skillsets

PSPSOHS606A appears in the following qualifications:

  • PSP60604 - Advanced Diploma of Government (Occupational Health Safety)
  • PSP60612 - Advanced Diploma of Government (Occupational Health & Safety)