Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUAECO009A, 'Coordinate emergency communications centre operations'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Coordinate emergency communications centre operations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Coordinate availability and deployment of resources | 1.1 Allocation and deployment of resources is monitored, and adjusted to ensure they comply with organisational policies, operational procedures and incident requirements. 1.2 Emergency communications centre operators are assisted by making incident resourcing decisions prior to the arrival of resources at an incident. 1.3 Coordination and liaison with support servicesand other agencies is maintained to optimise incident resourcing. 1.4 External requests and notifications are managed and actioned. |
2. Support emergency communications centre team | 2.1 Shift activities of the team are allocated, supervised and reviewed. 2.2 Situations that arise during a shift period, including responsibility for assigned personnel, are managed. 2.3 Emergency communications centre is coordinated during routine and peak periods of operational activity. 2.4 Liaison is maintained with senior management and on-call personnel. 2.5 Rosters are maintained in accordance with level of responsibility. 2.6 Shift changes are managed to facilitate effective hand over. 2.7 Welfare and safety of personnel are monitored and appropriate action is taken as required. |
3. Manage emergency communications centre facility | 3.1 Physical resources required for the operations of the centre are maintained at an appropriate level. 3.2 Equipment maintenance processes and procedures are implemented. 3.3 System faults and equipment failures are analysed and remediated. |
4. Collect and analyse data, and prepare reports | 4.1 Accurate completion of incident records by emergency communications centre operators is monitored and action is taken to address any identified gaps. 4.2 Required statistical data is collected and maintained. 4.3 Routine and specific reports are prepared for senior operational staff and managers. 4.4 Data relative to emergency communications centre's performance is collated and reported on. 4.5 Internal and external complaints are investigated and reported on. 4.6 Inquiry and other evidence is prepared for manager, senior officers and other agencies and authorities. 4.7 Debriefings and briefings are conducted and attended as required. |