Establish and manage a recovery centre

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUAEMR015, 'Establish and manage a recovery centre'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Establish and manage a recovery centre' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish recovery centre

1.1

Emergency recovery plans and arrangements, manuals and contact lists are located and implemented

1.2

Recovery centre useability and convenience are assessed given the likely scale of the emergency and impacts

1.3

Recovery centre initial resource needs are assessed and suppliers are selected, in accordance with organisational procedures

1.4

Financial matters, administrative procedures and task delegations are clarified and applied

1.5

Utilities and communications are connected and equipment or materials are acquired, in accordance with organisational procedures

1.6

Links with existing and emerging stakeholders are established to determine level of involvement with recovery centre

1.7

Regular communication with recovery committee manager is established, in accordance with organisational procedures

1.8

Centre layout is designed or organised to optimise efficiency, privacy, security and Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) guidelines, in accordance with organisational procedures

2

Manage human resources sustainably

2.1

Capacity or capability of available personnel is assessed and roles and responsibilities are assigned

2.2

Regular operational briefings are provided to update staff, in accordance with organisational procedures

2.3

Screening, inducting and integrating new staff is established, in accordance with organisational procedures

2.4

Strategies to ensure wellbeing of all staff are implemented, in accordance with organisational policies and procedures

2.5

Staffing contingency plans and rosters are adjusted to meet changing needs and circumstances

3

Manage physical resources

3.1

An accurate recovery centre assets register is established and maintained

3.2

Centre maintenance is organised regularly, in accordance with organisational procedures

3.3

Records of consumables and equipment used are maintained, in accordance with organisational procedures

3.4

Expenditure is tracked and administered, in accordance with financial organisational procedures

3.5

Risks are assessed regularly and contingency plans developed for expansion and back up of resources

4

Coordinate information flow and recovery services

4.1

Stakeholders are identified and a communication plan is developed, in accordance with organisational procedures

4.2

Community is provided with accurate and timely service delivery information

4.3

Client satisfaction is monitored to ensure inquiries are handled, in accordance with organisational procedures

4.4

Accurate client files are maintained using an integrated electronic database

4.5

Key decisions, rationale and service activity levels are recorded to enable reporting and evaluation

4.6

Information is reported to stakeholders, in accordance with organisational procedures

4.7

Strategy for the management of media and very important person visits is developed and implemented

5

Manage recovery centre closure and transition to mainstream services

5.1

Transition of emergency centre arrangements are negotiated and publicised to the community to ensure continuity of services

5.2

Capacity of mainstream services to meet ongoing recovery needs is promoted, in accordance with media strategy

5.3

Files and information records are checked and rectified, as required

5.4

Arrangements for the transportation and secure storage of files and information records are made, in accordance with organisational procedures

5.5

Statistical and financial summaries of recovery services delivered are prepared

5.6

An audit of equipment and materials is undertaken against the recovery centre assets register, damages and losses are reported and resources are released or returned to providers

5.7

Recovery centre is restored before handover to owner

5.8

Operational debriefing is held with recovery centre personnel to evaluate the centre's operation, service delivery and to identify ongoing service delivery needs

5.9

Arrangements are made to ensure the smooth transition of staff to normal duties

5.10

Audit and reporting requirements are completed to assist in future recovery planning


Qualifications and Skillsets

PUAEMR015 appears in the following qualifications:

  • PUA60110 - Advanced Diploma of Public Safety (Emergency Management)
  • PUA52310 - Diploma of Public Safety (Emergency Management)
  • PUA52312 - Diploma of Public Safety (Emergency Management)
  • PUA60112 - Advanced Diploma of Public Safety (Emergency Management)