ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish control

1.1

Control is assumed, in accordance with designated responsibility and authority and briefing is received

1.2

Identity of Incident Controller is communicated to participating and pertinent organisations and authorities

1.3

Establishment of Level 3 control is communicated to personnel previously involved in controlling the incident including Incident Controllers

1.4

Nature, extent and potential of incident is identified through liaison with previous incident management team and other relevant personnel and authorities

2

Establish control facilities

2.1

Control and other facilities are established, in accordance with organisational policies and procedures

2.2

Establishment of facilities is communicated to participating and pertinent personnel and authorities

2.3

Establishment of facilities is communicated to regional and state level emergency managers, in accordance with organisational policies and procedures

2.4

Communications systems and procedures are established to facilitate the functions of control and coordination with regional, state and territory emergency management structures and other participating and pertinent authorities and organisations

3

Develop and maintain a control structure

3.1

Existing control structure is reviewed, then a control structure is planned and developed commensurate with current and forecast nature and complexity of the incident

3.2

Functional roles within the control structure are delegated and briefings are conducted

3.3

Control structure is designed to take account of the roles and responsibilities of participating organisations

3.4

Flow of information is managed to ensure reliable recording and reporting systems are established and maintained

3.5

Control systems are identified and managed, in accordance with the control structure

3.6

Control structure is scaled up or down in response to changes in the incident

4

Establish procedures to permit control to be exercised

4.1

Control structure is communicated to participating organisations, authorities and individuals who may have a regulatory or economic interest in the incident

4.2

Communication arrangements are established to provide for exchange between the Incident Controller and all stakeholders

5

Develop and maintain coordination arrangements

5.1

Coordination arrangements are established, reviewed and maintained commensurate with current and forecast nature and complexity of the incident

5.2

Requirements for coordination with emergency management structures at regional and state level are identified, in accordance with emergency management arrangements

5.3

Requirements for coordination with all levels of government are confirmed, in accordance with emergency management arrangements

5.4

Requirements for coordination with infrastructure and community support organisations are confirmed, in accordance with emergency management arrangements

6

Assess situation and determine priorities

6.1

Information about the incident and its context is sought from participating organisations and approved sources, including local knowledge

6.2

Incident Controller’s statement of intent is developed and communicated to relevant personnel and/or authorities

6.3

Intelligence requirements are identified and communicated to intelligence and planning sections

6.4

Risk assessment, including community and environmental risks, is conducted

6.5

Constraints which may limit response options are identified

6.6

Information is analysed and processed to establish priorities for dealing with the incident

6.7

Incident objectives are determined and are communicated internally and externally to the incident management structure

6.8

Incident Controller’s intent and incident objectives are reviewed against information updates, reports and feedback

7

Provide public information

7.1

Timely, relevant and tailored warnings and information are issued to the community using approved strategies

7.2

Community meetings are attended, addressed and activities are participated in to meet community needs for information and incident objectives

7.3

Media interviews are given, in accordance with organisational procedures and requirements for media liaison

8

Develop an Incident Action Plan and complementary incident plans

8.1

Development of a written Incident Action Plan (IAP) and complementary incident plans is directed

8.2

Options analysis is conducted to determine appropriate courses of action

8.3

Strategies in the IAP are developed or updated commensurate with current and forecast nature and complexity of the incident

8.4

Resources to implement the IAP are identified and sought

8.5

Stakeholders are consulted about the content of the IAP and complementary incident plans

8.6

IAP and complementary incident plans reflect planning for short term (next shift or shifts) and long term (conclusion of the incident) requirements

8.7

IAP and complementary incident plans are approved by the Incident Controller

9

Maintain control of incident

9.1

Planning meetings are scheduled and conducted with incident management team and key agency commanders to support progress towards achievement of incident objectives

9.2

Leadership is provided to support the incident management team’s shared purpose and direction

9.3

Oversight is maintained, and performance is managed for heads of functional sections and Deputy Incident Controllers

9.4

Security is established for the incident

9.5

Incident records are maintained, in accordance with organisational procedures and guidelines

9.6

Current and forecast financial costs of managing the incident are considered and participating and pertinent agencies and organisations are briefed

9.7

Health, safety and welfare of personnel working at the incident is considered and arrangements are maintained to support it

10

Manage implementation of incident plans

10.1

IAP and complementary incident plans are communicated to participating and pertinent organisations, in accordance with organisational procedures

10.2

Incident strategies are implemented through the developed control structure and coordination of participating organisations involved

10.3

Two-way communication is facilitated with affected and potentially affected communities to ensure the provision of timely, relevant and tailored information

10.4

Socio-economic and environmental effects of the incident are documented and managed

10.5

Progress towards objectives and success of incident strategies is regularly evaluated and corrective action is taken, if required

10.6

Requirements for briefing all levels of government are met, in accordance with emergency management arrangements

11

Support relief and recovery

11.1

Control and coordination structures are established that address the need for relief and recovery activities to be undertaken concurrently with hazard response activities

11.2

Community needs are established and communicated, and relief services are provided or facilitated, in accordance with state and territory emergency management arrangements

11.3

Timely, relevant and tailored information to support relief and recovery is provided to participating and pertinent organisations or directly to the community, in accordance with established state or territory emergency management arrangements

11.4

Coordination is undertaken with all levels of government and participating and pertinent organisations to support the evaluation of long term community needs

12

Conclude incident activities

12.1

Incident management structures and delegations are scaled down, in accordance with the needs of the incident

12.2

Coordination is undertaken with regional, state and territory managers and support and recovery organisations and agencies to ensure transition to and continuity of relief and recovery activities

12.3

Information to support mitigation and rehabilitation of environmental effects of the incident and response activities is collated, acted on and is communicated to all stakeholders

12.4

Human and physical resources and systems, including documentation, are accounted for and demobilised, in accordance with organisational procedures

12.5

Organisational requirements and standards for financial accounting are met

13

Review incident activities

13.1

Performance of incident management team is evaluated and documented

13.2

Effectiveness of strategies and tactics in meeting incident objectives is evaluated and documented

13.3

Debriefing requirements within and across participating organisations are identified, in accordance with organisational procedures

13.4

Debriefing plan is compiled and executed, in accordance with organisational policies and procedures

13.5

Reports on debriefing and lessons identified are produced and communicated, in accordance with organisational procedures