Manage performance_behavioural issues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUAPOL014B, 'Manage performance_behavioural issues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage performance_behavioural issues' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify performance/ behavioural issues

1.1 The performance/behavioural issue is defined and documented in accordance with legislative and organisational policy and procedures

1.2 Opportunities are provided and staff are encouraged to discuss performance/behavioural issues which affect their work

1.3 The scope of performance/behavioural issue and all available factors are determined and analysed

1.4 An informed and verifiable assessment is made regarding appropriate further action or need for referral

2. Determine intervention strategy(s)

2.1 Aims and objectives of the intervention are identified to set direction

2.2 A collaborative or directive approach is adopted where appropriate to define action plan/outcomes sought

2.3 Opportunities are taken to reinforce the individual's responsibility for their decisions and actions

2.4 An intervention strategy is agreed which is the best fit for the performance/behavioural issue being addressed

3. Implement the intervention strategy(s)

3.1 The chosen intervention strategy/procedures are implemented in accordance with legislation and organisational guidelines and procedures

3.2 Implementation is progressed in a manner which demonstrates confidentiality, impartiality, ethics, integrity and leadership

3.3 Intervention strategy is modified to address contingencies as these arise

3.4 Sequencing and timing of action reflects what was agreed in the intervention strategy

4. Monitor and review outcomes of the intervention strategy

4.1 Outcomes of the intervention strategy are monitored and reviewed against identified aims/objectives

4.2 Appropriate action is taken regarding the need for further individual or organisational intervention

4.3 Post-intervention procedures are completed in line with organisational policy and procedures