Develop a business plan

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUAPOL020B, 'Develop a business plan'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop a business plan' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify organisational objectives

1.1 Organisational objectives are identified for the specific service delivery objectives

1.2 Specific performance targets against delivery objectives are identified and set

1.3 Quality of outcomes are identified and agreed upon

1.4 Financial viability of proposed outcomes is assessed

1.5 Core values, principles and aims are matched against proposed strategies

1.6 Performance indicators to evaluate the effectiveness and efficiency of service delivery are established

2. Establish service profile and conduct resource audit

2.1 Existing service is reviewed to identify the strengths and weaknesses, achievements and problems

2.2 Core services to be reflected in the business plan are identified and are used to inform the plan's outcomes

2.3 The organisation and management of the workforce is examined and matched to the resource requirements

2.4 Financial resources and unit costs are identified and committed

2.5 Physical resources, plant and equipment are identified and committed

3. Analyse client needs and expectations

3.1 Clients and their needs are identified

3.2 Demographic trends/issues which may impact on service delivery are identified

4. Establish staffing requirements

4.1 Staffing levels and skill requirements are identified

4.2 Training programs to develop competence in business planning are identified, developed and implemented

4.3 Changes in productivity related to pay and conditions of service are recognised

4.4 EEO and OH&S policies and practices are identified and implemented

4.5 Changes in the workplace and to client's needs are managed and responded to

5. Seek approval of the plan

5.1 The business plan is approved by senior management and the CEO of the organisation

5.2 The business plan, strategy and outcomes are communicated throughout the workforce and to relevant external organisations

6. Monitor, evaluate and update the business plan

6.1 Performance criteria and targets are measured against business plan outcomes

6.2 The outcomes are reviewed and the business plan is adjusted

6.3 Reports to management and feedback to management, persons involved and clients are provided