Conduct investigative interviews

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUAPOLIV004A, 'Conduct investigative interviews'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Conduct investigative interviews' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Plan interview

1.1 Type of interviewee is established to determine interview approach

1.2 Interview plan is developed in accordance with organisational requirements

1.3 Venue and timing for interview are selected to achieve interview aims and objectives

1.4 Information relevant to the interview is gathered and analysed to inform the plan

1.5 Points of proof for potential offences and possible defences are reflected in the plan

1.6 Recording methods are selected and equipment to conduct the interview is prepared

1.7 Exhibits necessary to conduct the interview are obtained and handled to ensure security and continuity

1.8 Interview strategies are selected to achieve interview aims and objectives

1.9 Role of assisting interviewer, where appropriate, is clarified with that person

2. Conduct interview

2.1 Interview is conducted in accordance with legislative requirements and organisational policies and guidelines

2.2 Questions are communicated in the interview that reflect fairness, objectivity and impartiality to the interviewee

2.3 Condition of the interviewee is continually assessed throughout the interview to establish competence

2.4 Interview procedures are employed in consideration of interviewee's status, welfare and safety

2.5 Appropriate safeguards are applied according to the status of the interviewee

2.6 Allegations of unethical behaviour are responded to in accordance with organisational policies and guidelines where applicable

2.7 Additional information is gathered through the interview process with regard to other matters where applicable

2.8 Exhibits are introduced at an appropriate time during the interview and handled to ensure security and continuity are maintained

3. Use appropriate interview techniques

3.1 Rapport is established with interviewee to enhance communication

3.2 Range of interview techniques and communication methods are employed to engage interviewee

3.3 Selected interview strategies are regularly reviewed and modified to adapt to changing circumstances

3.4 Interview plan and logical line of questioning are followed during interview process

3.5 Each point of proof and possible defences for the matters being investigated are covered during questioning

3.6 Assisting interviewer is utilised to assist where applicable

4. Conclude interview

4.1 Information gathered during interview is summarised to provide the interviewee with an opportunity to confirm, alter or add information

4.2 Interview is closed in accordance with jurisdictional and organisational requirements

5. Evaluate interview

5.1 Interview is reviewed to determine further action in relation to new information obtained during the interview

5.2 All available evidence is assessed against information obtained during interview to verify or amend the direction of the investigation

5.3 Own performance during interview is reviewed to identify areas for improvement

6. Record interview

6.1 Recording equipment is checked where appropriate to ensure working order prior to and during interview

6.2 Recording methods specified in interview plan and organisational guidelines are followed

6.3 Alternative recording methods are used when a change in circumstances occurs

6.4 Characteristics, responses and behaviour of interviewees during the interview are recorded as appropriate

6.5 Special arrangements, requests and activities not directly related to the interview are recorded to comply with legal and ethical obligations

6.6 Required post-interview procedures are completed to comply with legal, judicial and security requirements


Qualifications and Skillsets

PUAPOLIV004A appears in the following qualifications:

  • PUA60310 - Advanced Diploma of Public Safety (Police Investigation)
  • PUA60312 - Advanced Diploma of Public Safety (Police Investigation)