Provide leadership in the supervision of diverse work teams

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver RIILAT402D, 'Provide leadership in the supervision of diverse work teams'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Provide leadership in the supervision of diverse work teams' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Identify the support requirements for diverse work teams

1.1 Determine the scope and boundaries of the supervisory role in line with organisation policies, procedures and objectives in the employment and supervision of diverse work teams

1.2 Identify the strengths and support requirements of diverse work teams

1.3 Establish realistic expectations and conditions with stakeholders through negotiation

1.4 Discuss the benefits of mentoring with stakeholders and establish agreement on relationships and conditions

1.5 Identify and explore cultural factors, obligations and potential conflict using appropriate networks to effectively support and lead work group

1.6 Apply a framework for performance expectations consistent with the organisation’s objectives, values and practices

1.7 Aim for diversity in selecting and recruiting staff

2. Facilitate support for diverse work teams

2.1 Use a range of strategies to support, report on and promote the development of diverse team members in the work role and environment

2.2 Develop work practices that acknowledge diversity, identify unconscious bias and encourage team members to develop empathy, respect, and collaboration

2.3 Provide encouragement and advice to support decision making which is consistent with personal and workplace goals and career development

2.4 Use appropriate networks to provide assistance to team members

2.5 Provide information, guidance and constructive feedback incorporating reflective practice to enhance engagement in the workplace

2.6 Address cultural differences, and personal and workplace barriers consistent with maintaining positive support and relationships

3. Monitor individual and team performance and relationships

3.1 Provide planning guidance and support in a form and style to suit team member and workplace requirements

3.2 Provide regular and consistent feedback on progress towards achieving agreed expectations and personal and workplace goals

3.3 Recognise and negotiate changes in behaviour, expectations and outcomes with appropriate stakeholders

3.4 Recognise potential and experienced tension and conflict and seek advice and support to provide resolutions

3.5 Consult with team, other supervisors, mentors, and management to ensure corporate, workplace, team and individual goals are achieved

3.6 Address allegations of harassment, discrimination, bullying and complaints according to established organisational procedures

4. Contribute to the effectiveness of support strategies for diverse team members

4.1 Identify the benefits of a diverse work team and promote diversity within the workplace

4.2 Contribute to the identification or practices and approaches that achieve individual and organisational diversity objectives

4.3 Share ideas and suggestions on the challenges and barriers for supporting diverse work teams and improving individual and organisational outcomes