Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SHBXIND001, 'Comply with organisational requirements within a personal services environment'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Comply with organisational requirements within a personal services environment' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Develop knowledge of employment rights and responsibilities. | 1.1 Access current information on employee and employer rights and responsibilities. 1.2 Obtain and interpret key information on laws for anti-discrimination, harassment and equal employment opportunity. 1.3 Access and interpret information on national employment standards and specific employment arrangements for current role. 1.4 Comply with employment requirements. |
2. Work within organisational requirements. | 2.1 Interpret and comply with organisational requirements and responsibilities. 2.2 Seek advice from supervisors and managers to ensure understanding of organisational requirements. 2.3 Interpret staff rosters and provide sufficient notice of unavailability for rostered hours according to organisational policy and procedures. 2.4 Comply with relevant duty of care and legal responsibilities, and support organisational culture. 2.5 Identify roles and responsibilities of colleagues and immediate supervisors for designated lines of communication and reporting lines. 2.6 Identify, recognise and follow behaviour that contributes to a safe and sustainable work. |
3. Support work team. | 3.1 Display courteous, helpful and non-discriminatory attitude with clients and other team members. 3.2 Take opportunities to enhance level of assistance offered to team members. 3.3 Meet all reasonable requests for assistance within acceptable workplace timeframes. 3.4 Seek assistance from team members, supervisors and managers when required. |
4. Maintain personal presentation. | 4.1 Observe appropriate dress code and presentation as required by workplace, job role and level of customer contact. 4.2 Follow personal hygiene procedures according to organisational requirements. |
5. Develop effective work habits. | 5.1 Plan and organise daily work activities within scope of responsibility. 5.2 Act promptly on instructions, information and follow procedures relevant to task. 5.3 Seek advice and direction from appropriate staff to clarify workplace instruction and information. 5.4 Prioritise and complete competing tasks within designated timeframes. |