Monitor contracted services and supplies

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIFGLC004A, 'Monitor contracted services and supplies'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Monitor contracted services and supplies' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Monitor delivery of contracted services and supplies.


Identify contracted services and supplies.


Conduct regular checks and evaluations of contracted services and supplies and delivery timeframes.


Undertake ongoing liaison with contractors to ensure problems are identified and resolved.


Identify and document variations between contract and delivery of services or supplies and notify appropriate personnel.


Take corrective action to rectify variations within scope of authority and document according to workplace policies and procedures.


Authorise payment for contracted services and supplies according to conditions of contract and workplace policies and procedures.


Resolve contractual disputes.


Investigate disagreements and identify cause and validity.


Negotiate and agree on terms of resolution.


Follow contract provisions for dispute resolution.


Seek legal and management advice where required to resolve disputes.


Implement contract transitions.


Review contract conditions and responsibilities with appropriate personnel to ensure satisfactory completion of contract.


Authorise contract completion in writing to confirm completed services have been undertaken according to contract objectives and specifications.


Reconcile final statement according to workplace policies and procedures.


Evaluate contractor performance level of service against agreed benchmark.


Coordinate end-of-service or renewed contracts to meet organisation's requirements.


Assess quality of contract documentation.

Qualifications and Skillsets

SIFGLC004A appears in the following qualifications:

  • SIF50108 - Diploma of Mortuary Management
  • SIF40108 - Certificate IV in Funeral Services
  • SIF40208 - Certificate IV in Embalming