Perform chemical straightening and relaxing services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIHHHRS303A, 'Perform chemical straightening and relaxing services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Perform chemical straightening and relaxing services' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Assess hair and consult with client.

1.1. Analyse hair based on hair type and condition.

1.2. Confirm desired finished design and degree of relaxation of curl or wave with client.

1.3. Create a client history for new clients.

1.4. Identify contraindications to chemical straightening and relaxing and inform client according to salon policy.

2. Select and apply products and equipment.

2.1. Select chemical straightening and relaxing products to match hair analysis and the predetermined relaxation result.

2.2. Select chemical straightening tools and methods according to product instructions and salon procedures.

2.3. Apply pre-process fillers according to product instructions, where consistent with the pre process analysis.

2.4. Apply chemical straightening product evenly to a predetermined pattern and gently comb hair without stretch, using boards and a medium-toothed comb.

2.5. Manage the development process and check for degree of relaxing according to product instructions.

2.6. Prior to final development, gently smooth hair to a predetermined pattern following product manufacturer’s recommended smoothing technique and salon procedure.

2.7. Ensure client and operator comfort and safety at all stages of the straightening or relaxing service, according to product instructions, safety data and salon procedures.

2.8. Follow salon procedures to minimise water and product waste throughout the service.

3. Rinse and neutralise hair.

3.1. Gently and thoroughly rinse straightening product from the hair using lukewarm water.

3.2. Perform the rebonding process, according to product manufacturer’s recommended smoothing technique and salon procedure.

3.3. Process neutraliser for product recommended time and then rinse thoroughly from the hair.

3.4. Apply post-process conditioning products, according to product instructions.

4. Review the service and provide home care advice.

4.1. Review outcomes of service against expressed client expectations and confirm client satisfaction.

4.2. Offer after service maintenance advice to clients.

4.3. Update client history to include product selection, technique, outcomes of service and purchased home hair care products.