Coordinate a pharmacy quality system

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCCPM002, 'Coordinate a pharmacy quality system'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate a pharmacy quality system' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain quality system documents.

1.1.Interpret quality standards and evaluate current policies and procedures for compliance and utility to the business.

1.2.Review and update pharmacy operations manual regularly and maintain records of reviews.

1.3.Develop and maintain accurate and complete records of quality assurance monitoring activities.

1.4.Maintain current and accurate training records for staff.

1.5.Report deficiencies in policies, procedures, manuals and record keeping systems to pharmacy manager.

1.6.Obtain approval and modify documentation according to organisation procedures.

2. Coordinate quality system practices.

2.1.Communicate quality standards, policies, procedures and quality assurance monitoring activities to staff.

2.2.Confirm understanding, and encourage and support staff participation in quality practices.

2.3.Arrange mentoring, coaching and training to support adherence to standards and quality practices.

2.4.Monitor operational activities to ensure policies and procedures are followed and quality standards are maintained.

2.5.Check regular quality assurance monitoring activities are completed according to schedules.

2.6.Assess and report adherence to quality standards.

3. Coordinate audits.

3.1.Prepare documentation for cyclical external quality audits.

3.2.Participate in quality audits and provide assistance to assessors.

3.3.Coordinate and report on remedial actions required by external audits within designated deadlines.

4. Monitor, review and continuously improve quality systems.

4.1.Monitor and review performance against quality standards and identify areas for improvement.

4.2.Discuss issues and challenges with operational and managerial staff and seek feedback on quality systems.

4.3.Evaluate information and develop ideas for improvement based on feedback received.

4.4.Report potential improvements to work practices and quality systems and seek approval.

4.5.Implement approved changes and communicate new policies, procedures and quality assurance monitoring activities to staff.