Manage pharmacy premises, equipment and merchandise

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCCPM005, 'Manage pharmacy premises, equipment and merchandise'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage pharmacy premises, equipment and merchandise' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage pharmacy appearance and access.

1.1.Develop, document and implement organisational procedures for pharmacy housekeeping and maintenance.

1.2.Monitor and maintain pharmacy housekeeping standards.

1.3.Provide easy and safe access into and within pharmacy for people with mobility aids.

1.4.Maintain professional services area as clearly distinguishable from general trading area.

1.5.Identify and resolve merchandise and pharmacy presentation problems.

2. Maintain pharmacy equipment and stock storage.

2.1.Develop and document maintenance schedules for pharmacy equipment according to manufacturer recommendations.

2.2.Coordinate maintenance and repairs of pharmacy equipment to ensure serviceability and correct calibration.

2.3.Complete and maintain accurate records of maintenance and repairs.

2.4.Maintain areas for receiving and storing stock in appropriate conditions for stock category.

2.5.Ensure refrigerated storage is cold chain tested and certified at regular intervals.

2.6.Maintain room temperatures in pharmacy professional, trading and storage areas according to organisational requirements.

3. Manage pharmacy merchandise presentation.

3.1.Ensure layout and presentation promote customer flow, and comply with scheduled medicine display requirements and visual merchandising policies and plans.

3.2.Develop and implement layout assessment checks.

3.3.Organise location for display of temporary specials and promotions.

3.4.Define standards for visual presentations and displays and clearly communicate to team members.

3.5.Ensure team members maintain clean and tidy displays according to display plans.

3.6.Consult with front of pharmacy team members to assess customer response to space allocations.

4. Maintain pharmacy merchandise pricing.

4.1.Maintain pricing of pharmacy medicines and products according to organisational pricing policy.

4.2.Clearly communicate accurate pricing information and changes to team members.

4.3.Ensure current and accurate pricing is maintained on all displays.