Coordinate service to residential care facilities

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCDIS008, 'Coordinate service to residential care facilities'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate service to residential care facilities' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain contact with residential care facilities.

1.1.Confirm relevant contact personnel for residential care facilities.

1.2.Act as contact person to coordinate overall pharmacy service to residential care customers.

1.3.Initiate regular contact to improve service efficiency.

2. Identify and respond to service requirements.

2.1.Consult with care facility and establish ordering needs.

2.2.Clearly explain and confirm trading terms for care facility.

2.3.Clearly explain pricing policy and procedures.

2.4.Monitor currency of contract between pharmacy and facility and take action in the case of non-current contracts according to organisational procedures.

3. Maintain services to residential care facilities.

3.1.Receive and process pharmacy notifications of resident admissions or re-admissions.

3.2.Negotiate and coordinate arrangements for receiving and filling regular care facility orders.

3.3.Supply stock medicines to care facility and maintain stock control system according to organisational procedures.

3.4.Coordinate delivery schedule, emergency deliveries and persons authorised to receive.

3.5.Negotiate a system to notify pharmacy of all changes to individual patient medication regimens.

3.6.Liaise with care facility director of nursing or other nominated person to identify information and education needs.

3.7.Respond to medicine information queries promptly.

4. Administer records.

4.1.Maintain accurate and complete record of medicines supplied for each resident.

4.2.Assist pharmacist to regularly review patient medicines and amend patient medication charts, according to organisational procedures.

4.3.Assist pharmacist to monitor Adverse Drug Reactions (ADR), Adverse Drug Events (ADE) and Therapeutic Drug Monitoring (TDM).

4.4.Maintain and follow pharmacy system for recording and reporting medication-related incidents.

4.5.Input data, raise and forward invoices

4.6.Analyse and reconcile payments in pharmacy systems according to organisational procedures.

4.7.Identify and respond to discrepancies in records within scope of own role.