Assist in dispensary administration

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCDIS405, 'Assist in dispensary administration'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Assist in dispensary administration' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Perform general administrative tasks.

1.1.Complete administrative tasks using dispensary systems and following established procedures.

1.2.Maintain supplies of consumable items.

1.3.Maintain safe, uncluttered and hygienic dispensary work and storage areas.

2. Maintain the dispensary computer system.

2.1.Perform routine computer maintenance.

2.2.Regularly update dispensing system data to ensure its accuracy and currency.

2.3.Generate dispensary reports as needed.

2.4.Inform pharmacist in charge of changes to the data stored in the dispensary information system.

2.5.Maintain confidentiality of dispensary information where required.

3. Prepare PBS claims.

3.1.Close off at regular intervals claim period for prescriptions, as directed by the supervising pharmacist and to meet Medicare Australia and PBS claim reimbursement timelines.

3.2.Check prescription forms to ensure they have been signed and dated by the patient or agent.

3.3.Ensure required PBS claims information has been included on each item being claimed.

3.4.Collate prescriptions into patient groups.

3.5.Check serial numbers and refer missing serial numbers to the pharmacist in charge.

3.6.Refer completed hard and soft copy claims data to pharmacist in charge for sign-off, and forward to Medicare Australia.

4. Reconcile Medicare Australia payments.

4.1.Check Medicare Australia payments against data lodged by the pharmacy for the claim period.

4.2.Identify out-of-period adjustments from prior claims and refer to pharmacist in charge.

4.3.Confirm that payments claimed have been received and refer any outstanding payments to pharmacist in charge.