Deliver food products

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXDLV001, 'Deliver food products'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Deliver food products' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for delivery.

1.1.Access customer orders for delivery to determine delivery requirements and seek clarification as required.

1.2.Determine travel times and distance and plan deliveries in a logical sequence for efficient and optimum customer service.

1.3.Assemble orders and confirm all orders are correctly fulfilled as required.

1.4.Follow organisational policies and procedures when handling food products to minimise food safety risks and product damage.

1.5.Ensure all items are packaged appropriately and secured within delivery vehicle according to organisational requirements for food safety and delivery.

1.6.Display company signage on delivery vehicle as required.

2. Deliver food items.

2.1.Deliver items with in specified delivery times taking into consideration any known delays.

2.2.Comply with all road rules and organisational policies and procedures when completing deliveries.

2.3.Use navigation aids to assist in following delivery route particularly in unfamiliar areas.

2.4.Deliver food to customer in a professional and courteous manner that reflects the brand image and encourages repeat business.

2.5.Display respect to customer’s personal circumstance and property.

2.6.Receive payment from customer and ensure correct payment is made including the issuing of change as required.

2.7.Maintain personal security at all times during delivery by remaining vigilant and alert to potential risks.

2.8.Ensure food items remain secure to minimise the risk of damage, theft and loss.

3. Finalise delivery.

3.1.Process undelivered food items as required.

3.2.Process cash on return according to organisational policies and procedures for cash handling.

3.3.Accurately complete delivery documentation and records.

3.4.Report on delivery incidents, identified hazards and delivery failures according to organisational reporting procedures.