Operate retail information technology systems

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXICT303, 'Operate retail information technology systems'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Operate retail information technology systems' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria


Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Use store information technology system.

1.1. Demonstrate operation of store information technology system to staff members according to store policy and procedures, as required.

1.2. Identify and operate hardware and software according to manufacturer instructions and store policy and procedures.

1.3. Interpret the application and uses of information technology systems available.

1.4. Transmit data according to electronic data interchange (EDI) procedures as required.

1.5. Use keyboard skills to enter information accurately and as required by store policy.

1.6. Regularly perform back-up procedures according to store policy.

2. Edit and update information.

2.1. Identify information to be edited and updated according to store procedures.

2.2. Edit and update information on system according to store policy and procedures.

2.3. Identify and enter price changes into store system as required.

2.4. Ensure shelf data price and computer records match according to store policy.

3. Solve information technology system problems.

3.1. Identify equipment, hardware and software faults and rectify where possible or seek expert assistance without delay.

3.2. Monitor and implement maintenance program for hardware and software systems according to manufacturer specifications and store procedures.

3.3. Handle routine problems using appropriate problem-solving techniques and refer to relevant personnel as required.

3.4. Evaluate and resolve problems arising at point of sale according to store procedures and relevant legislation.

3.5. Provide assistance positively and actively to staff as problems arise.