Manage retail merchandise

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXINV404, 'Manage retail merchandise'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage retail merchandise' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Analyse market.

1.1.Identify and analyse store merchandise and marketing policy and procedures to confirm current market position.

1.2.Monitor customer requirements formally and informally in order to evaluate market trends and customer needs.

1.3.Research new products to clarify demand and fit with current market position.

1.4.Identify and evaluate opportunities to adjust merchandise range to improve sales.

1.5.Monitor merchandise range to identify the demand for individual items and seasonal variations.

1.6.Monitor market competition to identify and evaluate changes to merchandise range.

1.7.Measure, analyse and report on existing and potential stock loss and dissipation and their impact on business operations.

1.8.Analyse store or department sales figures to determine contribution rates of different product lines.

1.9.Determine store or department space requirements and brand product mix according to store policy.

1.10.Determine future directions for merchandise ranges according to store policy.

2. Analyse factors affecting stock levels and range requirements.

2.1.Measure, analyse and report on existing and potential stock loss and dissipation and their impact on business operations.

2.2.Analyse store or department sales figures to determine contribution rates of different product lines.

2.3.Determine store or department space requirements and brand product mix according to store policy.

2.4.Determine future directions for merchandise ranges according to store policy.

3. Plan merchandise ranges.

3.1.Develop and implement buying plan, according to outcomes of analysis and store policy.

3.2.Liaise with relevant personnel to coordinate promotional and marketing activities.

3.3.Determine investment levels with reference to previous years’ sales figures, predicted demand and projected gross profit.

3.4.Identify and implement strategies to improve contribution of different product lines to overall sales.

3.5.Determine required stock levels according to peak seasons, special events and supplier lead time.

3.6.Analyse, evaluate and amend merchandise range and sources of supply according to feedback from management, staff and customers.

4. Introduce product ranges.

4.1.Inform relevant personnel of new product ranges and advise on preferred location of merchandise.

4.2.Implement staff training in product knowledge to introduce product range.

4.3.Demonstrate or display new ranges to staff, according to store merchandising plan.

5. Maximise profit.

5.1.Calculate or estimate individual product range contributions against budget and targets.

5.2.Develop and implement product range assessment checks against budget and targets.

5.3.Calculate or estimate overall selling space contributions according to store merchandising plan.

5.4.Determine store pricing policies according to stated net profit margin in store merchandising plan and consumer law.

6. Rationalise stock.

6.1.Review and update stock range at regular intervals.

6.2.Identify stock lines to be deleted and take action to minimise adverse effect on profit.

6.3.Consolidate stock as required to maximise sales potential.