Train sales team members

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXSLS007A, 'Train sales team members'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Train sales team members' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Coach sales team members.

1.1

Coach sales team representatives on the special characteristics of their territory.

1.2

Coach sales team representatives on developing effective time management and business visit procedures.

1.3

Ensure all individuals in the sales team can identify and describe key competitors in territory and businesses.

1.4

Ensure all individuals in the sales team can identify and communicate problems with wholesale ordering, distribution and delivery that may affect sales and service.

1.5

Ensure all individuals in the sales team apply effective OHS practices and procedures.

2

Promote sales team product sales and positioning techniques.

2.1

Coach representatives in sales and service techniques.

2.2

Coach representatives in promotional strategies and sell-in techniques.

2.3

Ensure representatives receive one-to-one support to promote sales and service techniques.

2.4

Ensure sales team members practise effective sales and service maximisation strategies.

2.5

Establish information networks to promote access by sales team members to historical data and forecasts.

3

Coordinate the implementation of training activities for the sales team.

3.1

Examine training materials and training modules to ensure relevance to company service and sales requirements.

3.2

Check training content and method of delivery to ensure relevance to competency requirements.

3.3

Undertake assessment to map competency and performance improvement.

3.4

Ensure specified job-competency gaps are closed by staff training.

3.5

Identify competencies required to address specific career and development needs for sales team members.

3.6

Ensure training and information sessions are presented in a timely manner.

4

Review team and individual level training activities.

4.1

Provide learning opportunities based on considered assessment of existing individual and team competencies to close specific performance gaps.

4.2

Ensure on-the-job sales and service training activities are performed in accordance with company policy and procedures.

4.3

Review effectiveness of training plans and activities.


Qualifications and Skillsets

SIRXSLS007A appears in the following qualifications:

  • SIR40207 - Certificate IV in Retail Management