Coordinate sales performance

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXSLS304, 'Coordinate sales performance'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate sales performance' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Implement sales policies and procedures.

1.1.Implement and monitor adherence to store policy and procedures and relevant legislation in regard to selling.

1.2.Implement and monitor store policy and procedures in regard to sales transactions.

1.3.Monitor team to ensure information is entered into point-of-sale equipment accurately.

1.4.Monitor team to ensure the efficient and safe handling of goods through point-of-sale areas.

1.5.Monitor team to ensure that products and services are matched to customer needs.

2. Provide feedback and coaching to improve implementation of sales policies and procedures.

2.1.Provide individual information and coach sales team members in store policy and procedures and relevant legislation in regard to selling.

2.2.Provide individual information and coach sales team members on the implementation of store policy and procedures in regard to sales transactions.

2.3.Provide support to team members to promote sales and service techniques.

3. Monitor achievement of sales targets.

3.1.Monitor and record individual and department sales targets according to store policy.

3.2.Monitor and record store sales results in line with sales targets and according to store policy.

3.3.Provide feedback to management and staff on sales performance in relation to sales targets and planning.