Coordinate a retail operation during economic downturns

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXSLS405, 'Coordinate a retail operation during economic downturns'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Coordinate a retail operation during economic downturns' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Assess effects of economic trends.

1.1.Monitor economic trend information from a variety of reliable sources.

1.2.Identify emerging economic trends that may directly or indirectly affect organisational retail operations.

1.3.Research possible effects of identified economic trends on organisational retail operations.

1.4.Consult on findings with relevant organisational personnel.

1.5.Select and prioritise economic effects requiring actions that fall within scope of role and responsibilities.

2. Engage and motivate staff during adverse trading conditions.

2.1.Inform staff of economic trends and encourage participation in identification of strategies for managing effects.

2.2.Reinforce selling skills and opportunities for optimising outcomes of events, offers and programs.

2.3.Negotiate adjustments to key performance indicators and discuss strategies for achieving expectations.

2.4.Identify and implement strategies for boosting staff morale and maintaining optimism.

3. Assess strategies for managing effects of economic trends.

3.1.Review past organisational information to identify effectiveness of strategies for managing the effects of economic trends.

3.2.Review industry information to identify innovative strategies for managing the effects of economic trends.

3.3.Assess applicability of identified historical and innovative strategies to current organisational operations and economic circumstances.

3.4.Communicate and negotiate with landlords, centre managers and local retailer groups to identify options for local action to attract customers.

4. Manage costs to reflect variable trading conditions.

4.1.Review infrastructure and service costs and identify manageable cost-reduction strategies in consultation with relevant personnel.

4.2.Review administration and service delivery costs and identify strategies to maintain service levels with reduced costs, in consultation with relevant personnel.

4.3.Review product range and supply arrangements and identify strategies to maximise sales and reduce costs in consultation with suppliers and relevant personnel.

4.4.Implement and monitor cost-management strategies and introduce refinements in consultation with relevant personnel.