Lead the organisation through change

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXSRM801, 'Lead the organisation through change'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Lead the organisation through change' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Analyse the environment and change drivers.

1.1.Conduct research to identify drivers of change within the business environment.

1.2.Review the organisation’s strategic and business plans to ensure their capacity to respond to the environment change.

1.3.Take steps to ensure change processes support the principles of sustainability.

1.4.Identify and prioritise potential change processes for further action.

2. Analyse barriers to change.

2.1.Review internal and external data to identify trends in customer and stakeholder behaviour that will indicate future preferences.

2.2.Identify, size and assess the risks associated with implementation of the change process.

2.3.Identify and analyse the resources required to support the implementation of a change process.

2.4.Review and quantify the impact of change on existing organisational structures, customer behaviour, resourcing and profitability.

2.5.Assess the capacity of the organisation to respond to the change requirements.

2.6.Assess the impact of legislative or regulatory requirements on the change processes that are developed.

3. Prepare a strategy for change.

3.1.Identify and cost the human and other resources required to implement change.

3.2.Consult with key decision makers to refine and finalise a strategy to support change.

3.3.Develop a timeframe for the change process.

3.4.Identify criteria to measure the outcomes and performance of the change process.

3.5.Develop, test, prioritise and document strategies to drive change.

4. Implement and lead change.

4.1.Identify and brief team members who will drive implementation of the change.

4.2.Build a shared understanding and staff commitment to change through the communication of the objectives, processes and timelines to be achieved.

4.3.Put in place processes to implement and monitor the change strategy.

4.4.Communicate benefits and processes of change to customers and stakeholders.

4.5.Seek feedback on impact of change during implementation and make adjustments to strategies as required to ensure positive outcomes.

4.6.Manage conflict between individuals according to organisational procedures.

4.7.Provide ongoing feedback to staff, customers and stakeholders of progress and outcomes achieved.

5. Evaluate outcomes of change process.

5.1.Quantify and analyse outcomes achieved from the implementation of the change measured against established criteria.

5.2.Quantify and analyse the sustainability of the change and the capacity to add value to the business.

5.3.Analyse and recommend opportunities for future organisational change and improvement in line with organisational policies and procedures.


Qualifications and Skillsets

SIRXSRM801 appears in the following qualifications:

  • SIR80112 - Vocational Graduate Certificate in Retail Leadership