Attend gaming machines

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITHGAM001A, 'Attend gaming machines'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Attend gaming machines' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Advise customers on games and gaming activities.


According to relevant rules and regulations, advise customers on available games and gaming activities; basic player rules and conditions; odds, win rates and return to player; collection of payments and winnings; and promotions.


Interpret and explain artwork and machine operations correctly and courteously to customers.


Display promotional materials and information on gaming activities in suitable locations.


Respond to customer queries, requests and complaints appropriately and courteously.


Operate and maintain gaming machines.


Operate gaming machines correctly according to their design function and enterprise practices.


Clear and refill machines according to industry, enterprise and government regulations.


Identify machine faults promptly and correctly.


Make simple machine repairs with minimum disruption to players according to manufacturer instructions and to the level authorised by legislation and enterprise practices.


Identify unserviceable machines 'out of order' promptly and report them according to enterprise practices and state and territory legislative requirements.


Observe OHS procedures and practices in operating and maintaining machines.


Monitor security of gaming areas.


Observe players and onlookers, note any unusual practices and behaviours accurately, and report as appropriate.


Carry out machine security checks according to industry and enterprise procedures.


Identify any breakdowns in security functions or safety and deal with them according to scope of responsibility, enterprise procedures and OHS requirements.


Report breakdowns in security or safety to appropriate persons according to industry and enterprise practices and legislative requirements.


Keep voucher and gaming machine record books and cash box keys secure at all times.


Where appropriate, follow barring procedures according to enterprise policy.


Make gaming machine payouts.


Verify payout claims according to enterprise procedures.


Record payout according to industry and enterprise procedure.


Check the identification and age of players where required, according to industry, enterprise and government regulations prior to payouts.


Identify situations where payouts should be refused and refer them to the appropriate person according to enterprise and government regulations.


Pay winnings to the player and witness them according to enterprise and government regulations.


Validate machines and return them to service promptly where appropriate.


Complete payout summaries or issue payout vouchers and balance them with cash, float and machine readings, according to industry and enterprise procedures.


Resolve payout disputes or refer to supervisor according to enterprise policies and customer service standards.


Operate and maintain coin dispensing equipment.


Operate coin dispensing equipment according to design function and manufacturer instructions.


Identify equipment faults promptly and correctly, and repair or report them according to individual scope of responsibility.


Dispense coins and receive and weigh them according to industry and enterprise procedures.


Handle cash according to enterprise security procedures.

Qualifications and Skillsets

SITHGAM001A appears in the following qualifications:

  • SIS20310 - Certificate II in Sport and Recreation
  • SIT20207 - Certificate II in Hospitality
  • SIT30707 - Certificate III in Hospitality
  • SIT40307 - Certificate IV in Hospitality
  • SIT60307 - Advanced Diploma of Hospitality
  • SIT50307 - Diploma of Hospitality