Attend casino gaming machines

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITHGAM015, 'Attend casino gaming machines'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Attend casino gaming machines' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Advise customers on gaming activities.

1.1.Advise customers on gaming activities and features of games according to relevant rules and regulations.

1.2.Explain machine operations to customers as required.

1.3.Respond to customer queries, requests and complaints according to organisational standards.

2. Maintain gaming machines.

2.1.Refill machines according to government, industry and organisational regulations.

2.2.Identify machine faults promptly and correctly.

2.3.Make simple machine repairs with minimum disruption to players, according to manufacturer instructions, work health and safety (WHS) procedures and practices, and to the level authorised by legislation and organisational practices.

2.4.Identify, mark and report unserviceable machines promptly.

3. Monitor security of gaming areas.

3.1.Observe players and onlookers, noting and reporting unusual practices and behaviours.

3.2.Carry out machine security checks.

3.3.Identify and respond to breakdowns in security or safety functions according to scope of responsibility, organisational procedures, and WHS requirements.

3.4.Keep payout and gaming machine record books and keys secure.

3.5.Where appropriate, follow barring procedures according to organisational policy.

4. Make gaming machine payouts.

4.1.Verify payouts according to organisational procedures.

4.2.Complete payout according to industry and organisational procedures.

4.3.Identify situations where payouts should be refused and refer them to the appropriate person.

4.4.Validate machines and return them to service promptly where appropriate.

4.5.Resolve or escalate payout disputes where required and according to organisational policies and customer service standards.