Work as a guide

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTGDE001B, 'Work as a guide'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work as a guide' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Apply knowledge of the guiding sector.

1.1

Conduct day-to-day guiding activities in a manner that takes account of the roles and responsibilities of different types of guides.

1.2

Identify key guide information sources and contacts.

1.3

Use industry knowledge and guide networks to enhance the quality of guiding services provided to customers.

2

Guide tours according to safety, ethical and legal requirements.

2.1

Conduct day-to-day guiding activities according to the legal requirements governing the industry.

2.2

Actively and regularly participate in risk assessments according to established organisational policies and procedures and identify situations where a risk assessment may be required.

2.3

Guide tours according to general ethics of guiding and specific ethical considerations for particular contexts.

2.4

Guide tours according to safety requirements and in a manner that minimises risk to customers and colleagues.

2.5

Guide tours in a manner that minimises any negative impact on the social or natural environment.

3

Develop guiding skills and knowledge.

3.1

Identify and use opportunities to update the knowledgeand skills required by guides.

3.2

Identify and access sources of assistance and support for guides when required.

3.3

Share knowledge with colleagues to enhance the quality of service provided to customers.

4

Communicate with tourism industry operators in English.

4.1

Articulate information clearly using industry acceptable language.

4.2

Achieve mutual understanding and agree on details relevant to guiding activities.

4.3

Provide accurate information and explanations about customer requirements and any special requests.

4.4

Communicate according to social, cultural and business requirements.

4.5

Identify the nature and key facts of operational problems and provide an appropriate solution by consulting and openly communicating with the tourism operator.


Qualifications and Skillsets

SITTGDE001B appears in the following qualifications:

  • SIT30107 - Certificate III in Tourism
  • SIT30507 - Certificate III in Tourism (Guiding)
  • SIT40207 - Certificate IV in Tourism
  • SIT50107 - Diploma of Tourism
  • SIT40107 - Certificate IV in Tourism (Guiding)