Work as a guide

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTGDE002, 'Work as a guide'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work as a guide' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan guiding activity.

1.1.Identify key guide information sources and contacts.

1.2.Review required roles and responsibilities for prospective guiding activity.

1.3.Plan resource, labour and logistical aspects of the guiding activity.

1.4.Use industry knowledge and guide networks to enhance the quality of guiding services provided to customers.

2. Communicate with tourism industry operators.

2.1.Liaise with internal and external stakeholders to organise all aspects of the guiding activity.

2.2.Achieve mutual understanding and agree on details relevant to guiding activities.

2.3.Provide accurate information and explanations about customer requirements and special requests.

2.4.Identify nature and key facts of operational problems and provide appropriate solutions in consultation with tourism operator.

3. Guide tours or activities.

3.1.Conduct guiding activities according to legal, industry and safety requirements.

3.2.Actively participate in risk assessment as an integral part of work activities.

3.3.Take account of ethical considerations for particular contexts.

3.4.Support sustainable work practices.

4. Develop guiding skills and knowledge.

4.1.Identify and use opportunities to update knowledge and skills required by guides.

4.2.Maintain knowledge of technologies used by guides.

4.3.Identify and access sources of guide support when required.

4.4.Share knowledge with colleagues to enhance quality of service provided to customers.