Source and provide international destination information and advice

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTTSL003A, 'Source and provide international destination information and advice'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Source and provide international destination information and advice' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Develop knowledge of international destinations.

1.1

Identify and access information sources with current and accurate information on international destinations.

1.2

Obtain information on features of the international destination and the general style of tourism products available.

1.3

Obtain key information on geographical features and current health and safety features of the international destination.

1.4

Identify and obtain general information on different tourism products available to meet different customer needs.

1.5

Record and store destination information for future use according to organisation systems.

2

Update knowledge of international destinations.

2.1

Use formal and informal research to update destination and general product knowledge.

2.2

Seek feedback from colleagues and customers on experience with international destinations and provide this to other organisations where appropriate.

2.3

Share updated information with colleagues according to organisation procedures.

3

Provide information and advice on international destinations.

3.1

Accurately identify the specific information and advice needs of the customer.

3.2

Provide a range of current and accurate destination and general product information and advice in a timely manner and according to organisation procedures.

3.3

Refer customers to current sources of health, safety and regulatory information.

3.4

Ensure that the scope and depth of the information are appropriate to customer needs.

3.5

Present the information and advice in an appropriate format and style.


Qualifications and Skillsets

SITTTSL003A appears in the following qualifications:

  • SIT30107 - Certificate III in Tourism
  • SIT30307 - Certificate III in Tourism (Tour Wholesaling)
  • SIT50207 - Diploma of Events
  • SIT20107 - Certificate II in Tourism
  • SIT30207 - Certificate III in Tourism (Retail Travel Sales)
  • SIT60107 - Advanced Diploma of Tourism
  • SIT40207 - Certificate IV in Tourism
  • SIT50409 - Diploma of Holiday Parks and Resorts
  • SIT50107 - Diploma of Tourism
  • SIT40107 - Certificate IV in Tourism (Guiding)
  • SIT30212 - Certificate III in Travel