Write business documents

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITXADM003A, 'Write business documents'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Write business documents' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Determine document requirements.

1.1

In consultation with relevant others, clearly define the business document requirements, including purpose, audience, format, style, content and scope.

1.2

Obtain specialist assistance where appropriate and within budget parameters.

2

Conduct research.

2.1

Conduct research according to the requirements of the document, using formal and informal data collection methods as appropriate.

2.2

Analyse and assess data for relevance prior to incorporation into document, identifying key issues.

3

Prepare document.

3.1

Develop the document using a suitable format, structure and style according to document purpose and organisation requirements.

3.2

Select and use appropriate technology and software to suit the requirements.

3.3

Use a range of document presentation and graphic techniques to enhance impact and effectiveness of the information presented.

3.4

Use language and style appropriate to the document and intended audience, ensuring clarity of information and ease of reading.

3.5

Make recommendations for action where appropriate.

3.6

Review and check the document prior to finalisation to ensure it is accurate in content, free from spelling and typing errors, and meets all requirements.

3.7

Adjust where necessary, and seek advice or comment from relevant others where appropriate.

3.8

Publish the document in a format and style appropriate to the intended audience and purpose, and according to organisation guidelines.

4

Follow up document.

4.1

Present and circulate document for comment as required.

4.2

Respond to any feedback and comments received, and adjust document where required.

4.3

Submit document to relevant persons as appropriate.

4.4

Maintain and file copies of all documents within a secure and ordered system and according to organisation practices.


Qualifications and Skillsets

SITXADM003A appears in the following qualifications:

  • SIT31007 - Certificate III in Hospitality (Catering Operations)
  • SIT30907 - Certificate III in Hospitality (Asian Cookery)
  • SIT31107 - Certificate III in Hospitality (Patisserie)
  • SIT30407 - Certificate III in Tourism (Visitor Information Services)
  • SIT40607 - Certificate IV in Hospitality (Catering Operations)
  • SIT40507 - Certificate IV in Hospitality (Asian Cookery)
  • SIT30707 - Certificate III in Hospitality
  • SIT50207 - Diploma of Events
  • SIT40707 - Certificate IV in Hospitality (Patisserie)
  • SIT40809 - Certificate IV in Holiday Parks and Resorts
  • SIT40307 - Certificate IV in Hospitality
  • SIT60307 - Advanced Diploma of Hospitality
  • SIT40407 - Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 - Diploma of Hospitality
  • SIT40207 - Certificate IV in Tourism
  • SIT50409 - Diploma of Holiday Parks and Resorts
  • SIT50107 - Diploma of Tourism
  • SIT30807 - Certificate III in Hospitality (Commercial Cookery)