Develop and implement operational plans

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITXMGT002A, 'Develop and implement operational plans'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop and implement operational plans' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Define planning needs.

1.1

Assess operational planning needs based on monitoring of workplace needs and identification of opportunities for improvement and innovation.

1.2

Define scope and objectives of the required initiative based on organisation goals, and staff and customer feedback.

1.3

Identify and analyse internal and external factors that may impact on the development of the operational plan.

2

Develop operational plan.

2.1

Develop operational plan clearly identifying all priorities, responsibilities and timelines.

2.2

Integrate appropriate and financially-sound resource strategies.

2.3

Develop administrative framework and systems capable of supporting the planned initiative.

2.4

Consult appropriate colleagues during the development of the plan.

2.5

Develop evaluation systems in consultation with appropriate colleagues.

2.6

Initiate an internal and external communications strategy to keep all stakeholders informed.

3

Administer and monitor operational plans.

3.1

Implement and monitor identified actions according to agreed priorities.

3.2

Provide support and assistance to colleagues involved in implementing the plan.

3.3

Provide progress and other reports according to organisation requirements.

3.4

Make assessment of the need for additional resource requirements and take appropriate action according to organisation policy.

4

Conduct ongoing evaluation.

4.1

Use agreed evaluation methods to assess effectiveness in the workplace.

4.2

Involve appropriate colleagues in the evaluation.

4.3

Identify problems and make adjustments accordingly.

4.4

Incorporate the results of evaluation into ongoing planning and operational management.


Qualifications and Skillsets

SITXMGT002A appears in the following qualifications:

  • SIT40607 - Certificate IV in Hospitality (Catering Operations)
  • SIT40507 - Certificate IV in Hospitality (Asian Cookery)
  • SIT50207 - Diploma of Events
  • SIT40707 - Certificate IV in Hospitality (Patisserie)
  • SIT40307 - Certificate IV in Hospitality
  • SIT60307 - Advanced Diploma of Hospitality
  • SIT40407 - Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 - Diploma of Hospitality
  • SIT50409 - Diploma of Holiday Parks and Resorts
  • SIT50107 - Diploma of Tourism

And the skillsets: