Develop and implement a business plan

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITXMGT004A, 'Develop and implement a business plan'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and implement a business plan' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Analyse the internal and external business environment.


Determine information requirements and undertake cost-effective research to deliver relevant information.


Consult with all internal and external stakeholders in the research process.


Use research to assist in the prediction of social, political, economic and technological developments.


Identify and seek assistance and advice from appropriate experts when necessary.


Review and analyse existing or potential internal resources and capabilities.


Document and analyse business opportunities and obstacles based on valid and reliable market information.


Review and analyse current and emerging trends and developments for their potential impact.


Identify existing and potential competitors and allies and document their strengths and weaknesses.


Explore the potential for joint ventures and strategic alliances.


Formulate business plans and strategies.


Create or confirm organisation mission, vision and purpose as the starting point for the business plan in consultation with stakeholders.


Establish realistic, clearly stated and measurable objectives for the business.


Develop appropriate strategies and tactics to address objectives across all areas of business operation.


Identify and include opportunities for strategic business alliances.


Develop all aspects of the business plan to ensure the business meets relevant legal, social, environmental and ethical obligations.


Include appropriate action plans and evaluation processes, including key performance indicators.


Consult with appropriate staff, management and other stakeholders to encourage support for the planning process so that all perspectives are taken into account in development of business plan.


Implement the business plan.


Communicate objectives and content of plans in a timely manner to facilitate a clear understanding of the plan, associated activities and individual responsibilities.


Use appropriate communication and leadership techniques to encourage a team commitment to the business plan.


Encourage staff to provide ongoing input into the business plan.


Implement and organise actions detailed in the plan in a cost-efficient manner and according to schedule and contingencies.


Monitor the business plan.


Review the business plan regularly and adjust in light of changing circumstances.


Monitor activities using evaluation methods detailed in business plan on an ongoing basis.


Identify and analyse successes and performance gaps in terms of cause and effect.


Implement agreed changes to plans promptly, ensuring timely communication of changes to all stakeholders.


Report business plan performance in a transparent manner to all stakeholders.

Qualifications and Skillsets

SITXMGT004A appears in the following qualifications:

  • SIT40607 - Certificate IV in Hospitality (Catering Operations)
  • SIT40507 - Certificate IV in Hospitality (Asian Cookery)
  • SIT40707 - Certificate IV in Hospitality (Patisserie)
  • SIT60207 - Advanced Diploma of Events
  • SIT40307 - Certificate IV in Hospitality
  • SIT60307 - Advanced Diploma of Hospitality
  • SIT40407 - Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 - Diploma of Hospitality
  • SIT50409 - Diploma of Holiday Parks and Resorts
  • SIT50107 - Diploma of Tourism