ELEMENT

PERFORMANCE CRITERIA

1

Develop plans for general and specific vessel operations

a

Goals and objectives of vessel operations are identified in accordance with company procedures operational orders, regulatory requirements and established marine management practice

b

Plans for general and specific vessel operations are drawn up

c

Correct procedures for emergency response on board a vessel are developed in accordance with company procedures operational orders, regulatory requirements and established marine management practice

d

Appropriate validation measures and standards are devised to monitor progress in operations against the plans

ELEMENT

PERFORMANCE CRITERIA

1

Develop plans for general and specific vessel operations

(continued)

e

Appropriate contingency plans are developed for any discrepancies or variations that may occur in the course of operations

f

Opportunities for improvement to services procedures and systems are identified and appropriate measures are taken to act on these opportunities as per company procedures and established marine management practice

g

Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel as per company procedures and established marine management practice

2

Ensure legal requirements are fulfilled

a

Legal obligations under the Articles of Agreement are fulfilled

b

Laws and regulations pertaining to vessel operations and contingencies are implemented

c

Entries are made into the vessel's official log book as required

d

Appropriate arrangements are made for the preparation of a vessel for statutory survey and certification

e

The relevant code of conduct and industrial agreements are applied to vessel operations and management

f

Vessel's security procedures are consistent with the IMO International Ship and Port Facility Security Code (ISPS Code)

3

Develop and implement the ISM Code andthe vessel's safety management system

a

A safety management system (SMS) for the vessel is developed as per the International Safety Management (ISM) Code and company procedures

b

Safety procedures and related documentation required in an ISM Code safety management system are developed in collaboration with relevant vessel personnel

c

The structure and content of the vessel's ISM documentation meets the requirements of the ISM Code

d

SMS manuals and related documentation meeting ISM Code requirements are reproduced and disseminated to relevant personnel on board the vessel

e

Appropriate measures are taken to ensure all personnel on board the vessel are familiar with SMS documentation and apply SMS procedures relevant to their functions

ELEMENT

PERFORMANCE CRITERIA

3

Develop and implement the ISM Code andthe vessel's safety management system

(continued)

f

Appropriate arrangements are made for new personnel to be instructed in their role and responsibilities under the vessel's ISM Code safety management system

g

Correct procedures are followed to obtain a safety management certificate under the ISM Code in accordance with international and national regulatory requirements

4

Monitor and control vessel's physical resources

a

The vessel's inventory of plant, equipment and other physical resources is maintained in accordance with company procedures, vessel's survey requirements and established marine management practice

b

Reports of faulty, worn or damaged plant, equipment and resources are acted upon for repair or replacement in accordance with company procedures, vessel's survey and regulatory requirements and established marine management practice

c

Reports are prepared on the status of the vessel's physical resources and are submitted to relevant personnel within the company and regulatory as per company procedures, vessel's survey requirements and established practice

5

Analyse and compile operational and voyage data

a

Operational and voyage data is collected and compiled as per company practice, regulatory requirements and established marine management practice

b

A voyage report is prepared and validated as per company procedures, vessel's survey requirements and established marine management practice

c

Voyage report is submitted to designated personnel as per company procedures, vessel's survey requirements and established practice

6

Provide leadership to officers and crew

a

Provides support for officers and crew in their day-to-day work

b

Provides feedback to officers and crew on the achievements and performance

c

Treats officers and crew fairly, equitably and honestly in matters related to their day-to-day work

d

Resolves conflicts with and between officers and crew fairly, honestly and effectively using appropriate conflict resolution techniques

e

Takes appropriate action to prevent harassment and deals with it promptly, effectively and fairly should there be any indication that it may have occurred

f

Listens and acts on suggestions for work improvements made by officers and crew

ELEMENT

PERFORMANCE CRITERIA

6

Provide leadership to officers and crew

(continued)

g

Shares credit for achievements with officers and crew

h

Provides a good example of a responsible, fair, sympathetic, equitable and diligent member of the shipboard team

7

Allocate duties

a

Work requirements are identified and clarified

b

Plans for vessel operations are drawn up

c

Competencies of officers and crew are assessed and confirmed

d

Duties are assigned to officers and crew in accordance with their competency and capabilities

e

Officers and crew are advised of their rostered duties in accordance with company procedures

8

Maintain standards of work and behaviour on board a vessel

a

Performance standards for officers and crew are set in conjunction with officers and crew in accordance with company procedures

b

Performance standards are communicated effectively to the officers and crew

c

Staff are motivated to achieve to set standards of work performance using appropriate methods

d

Performance of the officers and crew is monitored as required using appropriate methods in accordance with company procedures

e

Outcomes of performance assessment are discussed with relevant officers and crew and agreement is reached on appropriate action to be taken where performance is found to be below the set standards

9

Resolve conflicts

a

Conflict situations are recognised and the issues involved are clarified with the personnel involved

b

Solutions to the conflicts are negotiated using appropriate mediation and conflict resolution techniques

10

Plan, organise and promote shipboard training and assessment

a

Competencies required for work are identified, attained and maintained

b

Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training

c

Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned as required

ELEMENT

PERFORMANCE CRITERIA

10

Plan, organise and promote shipboard training and assessment

(continued)

d

Training opportunities are planned and organised for officers and crew as per identified needs and company policy

e

Shipboard drills are organised as per regulations and company procedures

f

Assessment of officers and/or crew during and after training activities and shipboard drills is carried out to confirm that required competencies and related knowledge have been demonstrated

g

Completions of all paperwork related to the conduct and outcomes of training, drills and assessment on board a vessel

11

Evaluate shipboard training and assessment

a

Officers and crew are debriefed after training, drill and assessment activities using appropriate methods

b

The efficacy of training, drill and assessment activities is evaluated based on feedback from participating officers and crew and other relevant evidence

c

Outcomes of evaluations of training and assessment are discussed with trainers and assessors and appropriate action is taken to make any required improvements

d

Reports on training and assessment evaluated and any resultant action are maintained and/or entered into the vessel's log as required