ELEMENT

PERFORMANCE CRITERIA

.

.

1

Develop plansfor general and specific vessel operations

a

Goals and objectives of vessel operations are identified in accordance with company procedures operational orders, regulatory requirements and established marine management practice

b

Plans for general and specific vessel operations are drawn up as per company procedures

c

Correct procedures for emergency response on board a vessel are developed in accordance with company procedures and operational orders, regulatory requirements and established marine management practice

TDMML507A MANAGE BUSINESS AND ADMINISTRATION ON VESSELS LIMITED BY TONNAGE OR NEAR COASTAL OPERATIONS

ELEMENT

PERFORMANCE CRITERIA

1

Develop plans for general and specific vessel operations

(continued)

d

Appropriate validation measures and standards are devised to monitor progress in operations against the plans and appropriate contingency plans are developed for any discrepancies or variations that may occur in the course of operations

e

Opportunities for improvement to services procedures and systems are identified and appropriate measures are taken to act on these opportunities as per company procedures and established marine management practice

f

Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel as per company procedures and established marine management practice

2

Ensure legal requirements are fulfilled

a

The legal basis under which a commercial vessel operates is interpreted and followed and the shipmaster's safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances

b

Conventions, laws and regulations both national and international pertaining to vessel operations and contingencies are implemented

c

Entries are made into the vessel's log books as required and carriage of all required vessel certification confirmed and ensured

d

Appropriate arrangements are made for the preparation of a vessel for statutory survey and certification

e

The relevant code of conduct and industrial agreements are applied to vessel operations and management, and the shipmaster's responsibilities as they relate to the health and safety of the crew are implemented

f

Vessel's security procedures are consistent with the IMO International Ship and Port Facility Security Code (ISPS Code)

g

The procedures and requirements relating to state port control are implemented

h

The procedures and requirements relating to customs, quarantine and immigration clearances are implemented

3

Ensure commercial and business requirements are fulfilled

a

Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to in accordance with company procedures, legal requirements and established marine management practice

TDMML507A MANAGE BUSINESS AND ADMINISTRATION ON VESSELS LIMITED BY TONNAGE OR NEAR COASTAL OPERATIONS

ELEMENT

PERFORMANCE CRITERIA

3

Ensure commercial and business requirements are fulfilled

(continued)

b

The commercial and legal aspects of general average, salvage and towage are identified, interpreted and implemented in accordance with company procedures, legal requirements and established marine management practice

c

The commercial and legal aspects of marine hull and cargo insurance are identified, interpreted and implemented in accordance with company procedures, legal requirements and established marine management practice

d

Accident and incident investigation processes are identified and implemented in accordance with company procedures, legal requirements and established marine management practice

4

Monitor and control vessel expenditure

a

Accrual accounting procedures are correctly used to monitor and control vessel expenditure and where relevant, the vessel's budget is prepared in accordance with established vessel's financial procedures and established accounting practice, with relevance to the commercial market in which a vessel operates identified

b

Plans and appropriate contingency procedures are developed to correct any variation from the vessel's budget and expenditure identified, and records maintained in accordance with established vessel's financial procedures and established accounting practice

c

Appropriate action is taken in the event of variation expenditure from the vessel's budget in accordance with contingency plans, company procedures and established accounting practice

5

Develop and implement the vessel's safety management system

a

A safety management system (SMS) for the vessel is developed as per the relevant maritime regulations and company procedures

b

Safety procedures and related documentation required in a safety management system are developed in collaboration with relevant vessel personnel

c

The structure and content of the vessel's SMS documentation is maintained as per requirements, and appropriate action is taken to ensure correct procedures are followed to obtain a Safety Management Certificate in accordance with maritime regulatory requirements

d

Appropriate measures are taken to ensure all personnel on board a vessel are familiar with SMS documentation, and that familiarisation arrangements for new crew members are carried out, and that all personnel apply SMS procedures relevant to their functions

e

Correct procedures are followed to obtain a Safety Management Certificate in accordance with maritime regulatory requirements

TDMML507A MANAGE BUSINESS AND ADMINISTRATION ON VESSELS LIMITED BY TONNAGE OR NEAR COASTAL OPERATIONS

ELEMENT

PERFORMANCE CRITERIA

6

Monitor and control vessel's physical resources

a

The vessel's inventory of plant, equipment and other physical resources, including the recording of faulty, worn or damaged resources, is maintained in accordance with company procedures, vessel's survey requirements and established marine management practice

b

Reports are prepared on the status of the vessel's physical resources and are submitted to relevant personnel within the company and regulatory authorities as per company procedures, vessel's survey requirements and established practice

7

Analyse and compile operational and voyage data

a

Operational and voyage data is collected and compiled as per company practice, regulatory requirements and established marine management practice

b

A voyage report is prepared and validated as per company procedures, vessel's survey requirements and established marine management practice

c

Voyage report is submitted to designated personnel as per company procedures, vessel's survey requirements and established practice

8

Provide leadershipto officersand crew

a

Feedback and support are provided on the achievements and performance for crew in their day-to-day work

b

Crew are treated fairly, equitably, effectively and honestly in matters related to their day-to-day work, including resolution of conflicts using appropriate conflict resolution techniques

c

Appropriate action is taken to prevent harassment and it is dealt with promptly, effectively and fairly where there is any indication that it may have occurred

d

Suggestions for work improvements made by the crew are listened and acted upon and any credit for achievements is shares with them

e

A good example is provided of a responsible, fair, sympathetic, equitable and diligent member of the shipboard team

9

Allocate duties and maintain set standardsof work on board a vessel

a

Work requirements and crew competencies required for work duties are identified and clarified

b

Competencies of crew members are assessed and confirmed and duties assigned to crew in accordance with their competency and capabilities

c

Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training

TDMML507A MANAGE BUSINESS AND ADMINISTRATION ON VESSELS LIMITED BY TONNAGE OR NEAR COASTAL OPERATIONS

ELEMENT

PERFORMANCE CRITERIA

9

Allocate duties and maintain set standardsof work on board a vessel

(continued)

d

Crew members are advised of their rostered duties and required performance standards are set in conjunction with crew members in accordance with company procedures

e

Crew members are motivated to achieve to set standards of work performance using appropriate methods

f

Performance of the crew members is monitored as required using appropriate methods in accordance with company procedures, and performance assessments discussed with relevant crew members and agreement reached on appropriate action to be taken where performance is found to be below the set standards

10

Resolveconflicts

a

Conflict situations are recognised and the issues involved are clarified with the personnel involved

b

Solutions to the conflicts are negotiated using appropriate mediation and conflict resolution techniques

11

Plan, organise, promote and evaluate shipboard training and assessment

a

Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned as required

b

Work related training opportunities are planned and organised for the crew as per identified needs and company policy

c

Shipboard drills are organised as per regulations and company procedures

d

Assessment of crew members during and after training activities and shipboard drills is carried out to confirm that required competencies and related knowledge have been demonstrated

e

Crew members are debriefed after training, drill and assessment activities using appropriate methods and efficacy of training, drill and assessment activities is evaluated based on feedback from participating crew members and other relevant evidence

f

Outcomes of evaluations of training and assessment are discussed with trainers and assessors and appropriate action is taken to make any required improvements

g

Reports on training and assessment evaluated and any resultant action are maintained and/or entered into the vessel's log as required

TDMML507A MANAGE BUSINESS AND ADMINISTRATION ON VESSELS LIMITED BY TONNAGE OR NEAR COASTAL OPERATIONS